Jonathan Grether Email & Phone Number

Jeffersonville, Indiana, United States

• Drove region-wide improvements in coaching effectiveness, increasing delivery and quality of coaching sessions, which contributed to significant reductions in quality defects• Led a customer returns improvement initiative, implementing structured engagement plans that increased processing productivity by 27% and delivered substantial annualized savings •Spearheaded productivity and quality enhancements in the quality assurance team, delivering rate increases while maintaining… Show more • Drove region-wide improvements in coaching effectiveness, increasing delivery and quality of coaching sessions, which contributed to significant reductions in quality defects• Led a customer returns improvement initiative, implementing structured engagement plans that increased processing productivity by 27% and delivered substantial annualized savings •Spearheaded productivity and quality enhancements in the quality assurance team, delivering rate increases while maintaining industry-leading quality levels and validating over $1 million in cost savings• Managed a complex cross-functional project to reconfigure break rooms, enabling measurable productivity improvements in key operational areas• Served as a regional resource, providing on-site consulting to help a struggling site improve quality, productivity, and adherence to best practices Show less

Jeffersonville, In

• Sortation and Flow area manager, managing all aspects of a shift including labor planning, driving increased performance, and fulfilling the customer experience.• Led a Kaizen in Pick refining pick paths, pick areas, and pick area readiness standard work, with validated savings of $444,000. • Successfully developed and lead a team of associates to help refine their leadership skills and reach promotions.• Lead and trained new managers in how to manage the labor and process… Show more • Sortation and Flow area manager, managing all aspects of a shift including labor planning, driving increased performance, and fulfilling the customer experience.• Led a Kaizen in Pick refining pick paths, pick areas, and pick area readiness standard work, with validated savings of $444,000. • Successfully developed and lead a team of associates to help refine their leadership skills and reach promotions.• Lead and trained new managers in how to manage the labor and process needs of their department. Show less

Jeffersonville, In

• Managed a pick team of over 200 direct reports during the building launch and first peak.• Extensive contributions to the launch of the Jeffersonville warehouse. These included working with the corporate subject matter experts during setup to test outbound tool processes, deep diving conveyance defects with tote routing, and creating pick standard work checklists.• Participated in initial direct hire events to staff building with core groups of Amazon Associates and Process… Show more • Managed a pick team of over 200 direct reports during the building launch and first peak.• Extensive contributions to the launch of the Jeffersonville warehouse. These included working with the corporate subject matter experts during setup to test outbound tool processes, deep diving conveyance defects with tote routing, and creating pick standard work checklists.• Participated in initial direct hire events to staff building with core groups of Amazon Associates and Process Assistants. • Helped train new Pick Process Assistants and managers in the technical portions of managing the departments. Show less

Lexington, Kentucky

Assisted the Area Manager to lead departments such as Vendor Returns, Customer Returns, Trade In, and Amtran.