Jonathan Griffith Email & Phone Number

- Spearheaded the implementation of front-end testing using Cypress, enhancing testing efficiency and accuracy- Collaborated closely with development teams to develop and execute comprehensive test plans for web applications- Automated test scenarios for front-end components, resulting in improved test coverage and faster release cycles- Utilized Azure DevOps and Jira for project management and issue tracking, ensuring seamless collaboration between teams- Developed and maintained SQL queries to set up data and retrieve data for tests using Microsoft SQL Server Manager- Analyzed Elastic logs to identify and troubleshoot issues, ensuring robust system performance- Leveraged Postman to rigorously test APIs, validating their functionality, reliability, and security- Employed TestNG and Java to design and execute tests for backend API functionality- Created and optimized test cases to align with Software Test Plan (STP) and Software Test Design (STD) fundamentals and proper tracking using TestRail- Collaborated with colleagues to establish cross-browser and cross-device compatibility for the product- Detected and reported software defects, escalating issues to developers and verifying bug fixes- Worked with Jenkins to establish pipelines for testing outputs, ensuring consistent and reliable testing processes

Jerusalem Area, Israel

As a QA Engineer at Rapaport, I have been responsible for the following:• Reviewing requirements, specifications, and technical design documents to provide timely and meaningful feedback• Creating detailed, comprehensive, and well-structured test plans and test cases• Estimating, prioritizing, planning, and coordinating testing activities• Identifying, recording, documenting, and tracking bugs• Performing thorough regression testing when bugs are resolved• Monitoring the debugging process and its results• Developing and applying testing processes for new and existing products to meet client needs• Liaising with internal teams such as developers and product managers to identify system requirements• Demonstrating proficiency in tools such as Azure DevOps, Postman, Katalon Studio, CloudQA, DBeaver, pgAdmin, Visual Studio, and Microsoft Test ManagerDuring my time at Rapaport, I have gained extensive experience in testing web user interfaces and server-side components, and I have a strong ability to create and execute STP/STD. I am highly skilled in quality assurance processes and enjoy the challenge of ensuring the highest level of quality in the products and services I work on.

Jerusalem Area, Israel

As a QA Engineer working primarily on the RapNet application, I was responsible for the following tasks:• Ensuring compatibility across multiple browsers and devices for a Web application and IOS and Android devices• Executing test cases for functional, validation, end-to-end, and regression testing• Performing SQL statements to set up data and retrieve data for tests• Analyzing applications and errors, escalating issues to developers, and verifying fixes• Reporting and tracking bugs, replicating reported customer bugs, verifying bug fixes and new functionalities, regression testing new releases, and supporting developers by examining logs and debug files• Developing test summary reports for upper managementThrough my work, I gained a strong understanding of quality assurance processes and the importance of thorough testing to ensure a high level of quality in the products and services I worked on. I also developed excellent problem-solving and communication skills, as I was responsible for collaborating with developers and upper management to identify and resolve issues.

Judea And Samaria Area, Israel

As a Recruitment and Program Coordination Associate for the night kollel learning program, my responsibilities included:• Recruiting for the program and matching and setting up chavrutot for learners• Maintaining regular communication with learners to discuss their interests, needs, and desires for the program• Overseeing the upkeep and function of the beis medrash night kollelIn this role, I developed strong interpersonal and communication skills, as well as the ability to effectively manage and coordinate a program. I enjoyed the opportunity to work with learners and help facilitate their learning and growth in the beis medrash.

Judea And Samaria Area, Israel

As a Carpenter and Installation Manager, I have experience in both hands-on carpentry work and project management. My responsibilities have included:• Building kitchens and furniture, as well as managing installations at various building sites• Working both independently and as part of a team• Developing strong organizational and time management skills to ensure that projects are completed in a timely and accurate manner• Providing excellent customer service to clients• Being flexible and adaptable to change, as well as handling onsite challengesThrough my work, I have honed my carpentry skills and gained valuable experience in project management. I am comfortable working in both hands-on and leadership roles, and I am committed to delivering the best possible outcomes for my clients.

Jerusalem Area, Israel

As a Verification Lead for Networx, I was responsible for the following:• Assisting U.S.-based clients with finding the appropriate services for their home repair needs• Consulting with customers to evaluate the best options for their needs and counseling them on the various services offered• Patiently and attentively resolving customer concerns and conflicts• Attending weekly meetings to review customer care techniques and offering suggestions for self-improvementI am skilled in customer service and enjoy helping clients find the solutions they need. I am patient, attentive, and solution-oriented, and I am able to handle conflicts and concerns effectively. I also value the opportunity to learn and grow, and I actively seek out opportunities for self-improvement.

Jerusalem Area, Israel

As a Youth Mentor at Kav L'Noar, I was responsible for the following:• Meeting with an assigned youth once or twice a week to establish and maintain a trusting relationship• Creating an individualized plan for the youth based on their personality, interests, and family history• Serving as a role model and offering advice to help the youth deal with various life conflicts• Providing behavior management skills• Acting as a liaison between the youth, their parents, and the agency, and properly communicating details of the relationship to all relevant partiesI am skilled in working with young people and helping them navigate life's challenges. I am patient, understanding, and able to establish trusting relationships with the youth I work with. I am also able to effectively communicate with parents and other agencies to ensure that the youth receive the best possible support.

Albany, Oregon

As a Sales Manager at GNC, I was responsible for the following:• Selling vitamins and supplements to customers• Identifying customers' needs and matching them with the appropriate supplements• Maintaining knowledge of various vitamins and supplements• Assessing inventory and restocking products as neededI am skilled in sales and customer service, and I enjoy helping customers find the right products to meet their needs. I am able to assess and understand customer needs, and I have a strong knowledge of the products I sell. I am also detail-oriented and able to manage inventory effectively.

Albany, Oregon, United States

As a Part-time Sales Associate at Toys R Us, my responsibilities included:• Handling customer service encounters and stock replenishing duties• Fielding customer questions and complaints about products, services, and store personnel• Performing cleaning duties, such as light mopping, dusting, and restroom tidying• Working with managers to provide a satisfactory shopping experience to every customerI am skilled in customer service and enjoy helping customers have a positive shopping experience. I am able to handle customer inquiries and complaints effectively, and I am willing to go the extra mile to ensure that every customer is satisfied. I am also detail-oriented and able to assist with maintaining a clean and organized store environment.

Albany, Oregon

As an Associate Appraiser at Perkins Appraisal Services, I was responsible for the following:• Measuring property dimensions to accurately assess the value• Thoroughly photographing properties to document their features and condition• Maintaining and organizing all related files for assessed propertiesI am skilled in property appraisal and have experience working with a variety of properties. I am detail-oriented and able to accurately measure and document the features of a property. I also have strong organizational skills and am able to keep track of multiple files and documents related to assessed properties.

Diploma, Social Media Management

Digital Marketing/Social Media Management

Bachelor'S Degree, Jewish/Judaic Studies &Talmudic Law