Our team at the Lodge at Pickwick Landing thrives under my leadership as Director of Food and Beverage Operations, where I bring over three years of dedicated service to enhancing hospitality and customer satisfaction. Specializing in operational excellence, I oversee comprehensive food service and event management including AV troubleshooting for conference centers. Duties also include overseeing payroll, employee onboarding, disciplinary actions, performance plans and several more administrative tasks for this department within state government.Competencies in government administration, leadership communications and building trust have been pivotal in delivering exceptional experiences and fostering a culture of performance improvement. Contributing to innovative menu development and meticulous inventory management, our team consistently achieves service excellence, thanks to a collaborative approach and a customer-focused mindset.