Jonathan Hamill Email and Phone Number

Digital Age Dental Laboratories VietnamOct 2021 – Present (1 yr 11 mos)Oversee Crown & Bridge production manufacturing with daily headcount 1000+Manage a team of 14 made up of 3 department managers and 11 supervisors Daily duties include capacity planning, root cause analysis, customer service responses, technical assistance, quality assurance on material, inspections.Enforcing the use of 5s and six SigmaDuring my time as production manager, I’ve helped oversee the introduction of several new manufacturing procedures and zirconia, stain/glaze materials, equipment upgrades including 3d printing Help improve efficiency by 5%Over last 5 years volume increase by 42%

Senior Digital Production Technician This role involved over seeing the 3d Design centre , Milling Manufacturing and 3d PrintingDuring my time at DADL I help build out and and over the design centre.Review and carry out R&D testing on new software, milling hardware and 3d printers as well milling tools.Working closely with the maintenance to ensure equipment was calibrated and maintained.As well as providing additional support for CAD/CAM designs.

Managed team of 15 Quality Control Technicians to deliver a higher quality product Key contact between customers and production to drive change and increase customer satisfaction Led an Improvement process for both internal and external complaints resulting in 15 - 20% reduction Cost saving $250k per year

Advise on Technical maters within the dental Laboratory ( China/UK)Account manager for both dental laboratories and Dentist, ensuring to follow up on sales growth and customer satisfaction. (Uk)Skilled in CAD/CAM ,Implants ,Removable and Fixed CasesOversee laboratory QC to help maintain and improve the standards

Wax Up of Crown and Bridge Products fromSingle Copings to Large Span BridgesMetal Casting and Finishing of Crown and Bridges ProductsCAD/CAM Design Software 3Shape DentalMilling Zirconia and Metal Frame Works on CNC Milling UnitFabrication of Dental Models Manufacture of Acrylic Denture Work