Supervise booting operation of PCO's.Assist with towing operations involving booted scofflaw vehicles.Process documentation related to booted vehicles.Attend court hearings on behalf of the Allentown Parking Authority.

Manager of Enforcement Department

… Supervised and coordinated the activities of twenty one personnel engaged in parking enforcement and revenue collection.… Assigned shifts at various locations according to job requirements and worker's abilities, skills and experience.… Observed workers in performance of duties to evaluate efficiency and to correct inefficient work practices.… Interviewed and hired workers to fill vacant positions.… Achieved N.L.E.T.S. and P.S.P. C.L.E.A.N. Certification.… Analyzed… Show more … Supervised and coordinated the activities of twenty one personnel engaged in parking enforcement and revenue collection.… Assigned shifts at various locations according to job requirements and worker's abilities, skills and experience.… Observed workers in performance of duties to evaluate efficiency and to correct inefficient work practices.… Interviewed and hired workers to fill vacant positions.… Achieved N.L.E.T.S. and P.S.P. C.L.E.A.N. Certification.… Analyzed security needs and coordinated the installation of eight security systems designed to promote safety and security in parking facilities.… Prepared detailed reports and worked closely with local police when a criminal incident occurred.… Responded directly to customer complaints from the general public regarding parking tickets. Show less

… Performed general duties of a security officer in a corporate setting.… Promoted to Administrative Assistant in charge of scheduling and payroll for over one hundred security officers.… Promoted to Site Supervisor at The Vanguard Group, Allied's premier account.… Supervised over one hundred security officers and eight shift supervisors.… Maintained responsibility for the security of twenty five corporate office buildings.