Jonathan Harrell Email & Phone Number

United States

• Maintain positive relationships with clients and vendors, researched complex billing issues and disputes cases, prepared monthly client accruals, and tracked deferred revenue.• Calculate and process write-offs/adjustments/credits/concessions as needed, maintained client billing files, and monitored all unbilled and accounts receivable accounts.• Play an integral role in special projects and assisted in the company audit process.• Generated manual invoices and Account aging reports… Show more • Maintain positive relationships with clients and vendors, researched complex billing issues and disputes cases, prepared monthly client accruals, and tracked deferred revenue.• Calculate and process write-offs/adjustments/credits/concessions as needed, maintained client billing files, and monitored all unbilled and accounts receivable accounts.• Play an integral role in special projects and assisted in the company audit process.• Generated manual invoices and Account aging reports when needed to solve client escalations and disputes. Show less

Raleigh-Durham, North Carolina Area

• Built sustainable relationships and trust with customers through open and interactive communication.• Provided accurate, valid and completed information or issues, using the right methods and tools regarding client benefits and drug tier/cost information• Handled customer complaints and provided appropriate solutions and alternatives within the time limits, while following up to ensure resolution.• Updated client eligibility and bank draft information when needed. • Advised… Show more • Built sustainable relationships and trust with customers through open and interactive communication.• Provided accurate, valid and completed information or issues, using the right methods and tools regarding client benefits and drug tier/cost information• Handled customer complaints and provided appropriate solutions and alternatives within the time limits, while following up to ensure resolution.• Updated client eligibility and bank draft information when needed. • Advised clients the correct addresses where to send premium payments. Show less

Raleigh-Durham, North Carolina Area

• Managed the cleanliness of the office and refilled office supplies when needed.• Followed policies and procedures to assure customer confidence and protected operations by keeping information confidential.• Reviewed files, records, and other documents to obtain information to respond to requests.• Prepared daily, weekly and monthly cash analysis of cash reports.• Prepared deposits for drop-off on schedule shifts• Trusted access to store safe for accurately shift count of… Show more • Managed the cleanliness of the office and refilled office supplies when needed.• Followed policies and procedures to assure customer confidence and protected operations by keeping information confidential.• Reviewed files, records, and other documents to obtain information to respond to requests.• Prepared daily, weekly and monthly cash analysis of cash reports.• Prepared deposits for drop-off on schedule shifts• Trusted access to store safe for accurately shift count of store revenue. Show less

Master Of Business Administration - Mba, Management Information Systems, General

Bachelor Of Business Administration - Bba, Business Administration And Management, General