Jonathan Hatlee Email & Phone Number

I started my career in customer service and sales with my sights set on management roles. For many years I worked in a service or sales role in some capacity in many industries, from hotels to banks. I eventually found my way into management in banking, but discovered I had other aspirations.I eventually started my own business that did well for a short time, and although its life was short, it did move me into the eCommerce and inventory space. I worked for a tiny eCommerce start-up as an Operations Director after my business had failed. It was here where I learned the ins and outs of running an inventory-based eCommerce business. I wore many hats in this role, but ultimately had the goal of scaling the company from a small office to a large warehouse. I succeeded in scaling this company after just a couple of years through some niche marketing and self-learning on warehouse management. However, this would not have been possible without a special piece of software called LOCATE Inventory. This software became the spine of the company's technology ecosystem. I loved the software so much, that I wanted to work for LOCATE Inventory, who hired me without hesitation when I inquired about a job.For roughly two years, I worked as an implementation specialist for LOCATE Inventory, helping eCommerce businesses scale their company by adopting LOCATE like I did years ago. I eventually was obligated to move into a support role at LOCATE after the company changed their on-boarding model. I again found myself in a customer service role. I enjoyed the LOCATE customer service role because I loved the company and what we did for businesses. But I wanted something else.The CEO of LOCATE encouraged me to begin learning software development in JavaScript after I'd expressed interest in coding. I quickly found immense passion and drive hiding in the code editor. I self-studied front-end software development with the guidance of my mentor at LOCATE for about 6 months until LOCATE was acquired by Xero.I worked in a service role for Xero for two years to help sunset the legacy LOCATE Inventory software and write support and education content for the new eCommerce inventory product our acquired team was building. In these two years I continued to learn software development while pursuing a Bachelor's degree in Software Engineering. My hard work paid off and I moved into a software engineering role as a full stack developer in Javascript and PHP at Xero, working on eCommerce inventory software. The best is yet to come.

Listed skills include Customer Service, Sales, Management, Sales Operations, and 38 others.