Highly self-motivated assistant to the Warehouse Supervisor with a laser focus on providing and maintaining award-winning customer service. Part of a very small team, acting supervisor when required, including extremely efficient lone day-to-day running of the warehouse when covering long-term absence. Face-to-face contact with many valued longstanding clients as well as telephone and email communication to the highest quality, with care and passion for providing the very best service at all times. Management of clients' expectations treated with priority, turning online orders around with both speed, efficiency and great care. Visual merchandising of all stock to the highest of standards to heavily promote and encourage the 'showroom' quality of Flourish Trading. Actively involved in the monitoring and management of stock, ordering, presentation on the website and management on Shopify and Unleashed. Highly driven to promote the special qualities of the business and its extremely high standards, including creating video and photographic content for social media platforms.

Jonny Appleseed Limited is the parent company of www.ninidoll.com, my part-time handmade doll-making and illustration business.A key outlet for my personal creativity, drawing upon and developing my skills in illustration, sculpting, sewing, knitting, wig-making and leather craft. Enquiries and commissions invited.

Ten years working with the team at Propability Ltd as a design creative, project and customer liaisons manager. I specialise in designing and visualising shop window and in-store displays and fixtures, provide quotations and develop projects for production with a keen eye on budgets, design and production quality and client satisfaction. Designing and creating both visually impactful, imaginative and practicable props, displays, interiors and fixtures, along with keenly managing customer expectations are my key priority.Propability Ltd was established in 2005 - a 3D design studio offering a complete range of services from consultancy, design conception, project management, production and installation. Primarily working for the retail and events industries Propability deals in most types of wood, plastics and acrylics and are able to produce sculpted display props, furniture and shop fittings using a variety of techniques and materials depending on customer needs and budgets.Propability has an in-house team specialising in all aspects of fine prop and model making, design, sculpture, moulding and casting, carpentry and joinery, fibre glassing, scenic painting and construction, mechanical animation, faux finishes, flocking, basic acrylic fabrication, repair and renovation, prop sourcing, set theming and construction, installation and rigging.No project is too large or too small and Propability can produce runs of schemes for multiple stores in the U.K. or abroad as well as one-off bespoke ´hero´ schemes. We have a proven track record of meeting tight schedules and deadlines.Propability's team of imaginative problem-solvers, experienced project managers and skilled artisans will endeavour to make your vision a reality - if you can think it, we can make it.

Part of a small dynamic business consisting of three jewellery and gift shops and a jewellery wholesale business serving the UK, Ireland and parts of Europe. Roles included: jewellery and gift design and sourcing - travelling to and liaising with manufacturers in Thailand, Hong Kong, India and Bali; management of the gold and precious stones jewellery collection; retail and wholesale accounts and team management within the Mayfair store; visual merchandising of jewellery and gifts to include bespoke handmade props and displays. As a part of a small and very busy team I greatly developed my knowledge of business on every level, communicating with and servicing the requirements of retail and wholesale clients, manufacturers, designers and suppliers. We were proud to deliver quality products, the highest level of customer service and client satisfaction and to do this within tight budgets and a small business space.

Supervisor of a Visual Merchandising team that designed and implemented the window schemes of Hamleys Regent Street and Covent Garden stores as well as in-store and satellite store displays, posters and point of sale. Much prop-making was carried out in-house where I learned and utilised many creative, design and construction skills.