Jonathan Hayes

Jonathan Hayes Email and Phone Number

VP, Enterprise Technology Transformation @ Experian
Jonathan Hayes's Location
Nottinghamshire, England, United Kingdom, United Kingdom
Jonathan Hayes's Contact Details

Jonathan Hayes work email

Jonathan Hayes personal email

n/a

Jonathan Hayes phone numbers

About Jonathan Hayes

Highly service-focused and versatile leader with a strong technical background and proven track record for driving continual improvement for exceptional service excellence. Passionate about leading people to reach their full potential and building effective teams to deliver outstanding results. Effective communicator that can relate with stakeholders from all levels and functions of the organisation to deliver operational and strategic business outcomes.

Jonathan Hayes's Current Company Details
Experian

Experian

View
VP, Enterprise Technology Transformation
Jonathan Hayes Work Experience Details
  • Experian
    Vp, Enterprise Technology Transformation, Global
    Experian Aug 2023 - Present
    Costa Mesa, Ca, Us
  • Experian
    Vp, Infrastructure & Technology, Uk&I
    Experian Dec 2019 - Jul 2023
    Costa Mesa, Ca, Us
    Responsible for the end-to-end resilience of infrastructure (on-premise and cloud), delivering sustainable service stability across mainframe, server, storage, database and networks for internal and clients services.
  • Experian
    Vp, It Service Excellence, Global
    Experian Apr 2016 - Dec 2019
    Costa Mesa, Ca, Us
    Responsible for the leadership of Enterprise Support Systems, including the tooling capabilities for Development, Service Management, Project and Portfolio Management, Monitoring and Analytics.A key aspect of the role was the leadership of a multi-year transformation program, which delivered standardised processes and best-of-breed technology for IT Service Management. During the delivery, a multitude of disparate processes and technologies were displaced to maximise the value of the investment, along with providing a single integrated system of engagement for improved user experience, enhanced workflow automation, and sustainable productivity benefits. Key tooling capabilities to support the delivery included ServiceNow, Jira, Dynatrace and Splunk.
  • Experian
    Chief Information Officer, Uk&I And Emea (Acting)
    Experian Jul 2019 - Oct 2019
    Costa Mesa, Ca, Us
    Temporary cover for the role whilst awaiting the start of the new external appointment for the position.
  • Experian
    Vp, It Service Availability, Uk&I And Emea
    Experian Sep 2015 - Mar 2016
    Costa Mesa, Ca, Us
    Responsible for frontline 24x7 operations support, incident, problem, change, configuration and transition ITIL functions for Global Technology Services.
  • Experian
    Head Of It Service Availability, Uk&I And Emea
    Experian Dec 2013 - Aug 2015
    Costa Mesa, Ca, Us
    Responsible for frontline 24x7 operations support, incident management and problem management for Global Technology Services.
  • Experian
    Enterprise Storage Manager, Global
    Experian Mar 2010 - Nov 2013
    Costa Mesa, Ca, Us
    Responsible for enterprise storage and backup solutions for mainframe and distributed platforms.
  • Experian
    Lead Storage Engineer, Uk&I And Emea
    Experian Dec 2004 - Feb 2010
    Costa Mesa, Ca, Us
    During my time in this role, extensive technical skills in enterprise storage and backup solutions for mainframe and distributed platforms were developed to become Lead Storage Engineer.
  • Experian
    Service Continuity Engineer / Team Lead, Uk&I And Emea
    Experian Aug 1999 - Nov 2004
    Costa Mesa, Ca, Us
    Responsible for technical disaster recovery and business continuity support.

Jonathan Hayes Skills

Incident Management Business Continuity Change Management Itil Leadership Disaster Recovery Problem Management Stakeholder Management Information Technology It Strategy It Service Management Business Analysis It Management Storage Area Networks Storage Management Integration Management Data Center Business Transformation Data Analytics Netbackup

Jonathan Hayes Education Details

  • University Of Staffordshire
    University Of Staffordshire
    Business And Finance
  • South Nottingham College
    South Nottingham College
    Business And Finance

Frequently Asked Questions about Jonathan Hayes

What company does Jonathan Hayes work for?

Jonathan Hayes works for Experian

What is Jonathan Hayes's role at the current company?

Jonathan Hayes's current role is VP, Enterprise Technology Transformation.

What is Jonathan Hayes's email address?

Jonathan Hayes's email address is jo****@****ian.com

What is Jonathan Hayes's direct phone number?

Jonathan Hayes's direct phone number is (714) 830*****

What schools did Jonathan Hayes attend?

Jonathan Hayes attended University Of Staffordshire, South Nottingham College.

What skills is Jonathan Hayes known for?

Jonathan Hayes has skills like Incident Management, Business Continuity, Change Management, Itil, Leadership, Disaster Recovery, Problem Management, Stakeholder Management, Information Technology, It Strategy, It Service Management, Business Analysis.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.