- Oversee the daily function of nine retail locations in the downtown Montreal area.- Restructed product order and receiving practices to cute order and employee wait time by 15%.- Implemented a country-wide delivery program to produce and additional $3000 of revenue/month - Oversaw and directed the creation of a new employee and manager training program to reduce effective training times by 2 weeks.- Maintain inventory levels for all products across all stores.- Implemented new employee time sheet system to cut over/underpayments.- Macro-manage the daily, weekly and monthly schedules of managers and employees.- Created a new guideline for managers that defined employee tasks and job descriptions in order to optimize the hiring process and find employees with the skills required by the company.- Oversaw the development and implementation of a custom built system that helped sales associates and stock clerks perform their daily tasks more efficiently and reduce spending on supplies by 10% of allowed budget.- Optimized the tailoring department’s structure to allow for more alterations to be brought in and ensuring quality work.

Provide & establish business strategy and aid in decision making for Canadian and American markets.

- Maintained reputational standing among global client and operator base. - Managed a team of ~100 doctors across North America.- Coordinated cases for clients over North American continent.- Worked with accounting department to manage account receivable and payable.

- Developed a unique customer service/sales approach to boost likelihood of closing sales.- Established daily, monthly and yearly sales targets for eight (8) retail store locations.- Ensured that sales targets were being met by working with store managers to streamline promotions and set sale technique standards.- Worked with marketing department to identify key products and services to be advertised.- Assisted in the decision making of company’s marketing strategy for 2012-2013.

- Developed business strategy- Handled supplier relationships and developed contracts between suppliers and customers.- Acted as buyer and oversaw production phases.- Handled all social media accounts.