Jonathan Head Email & Phone Number

Epsom, Gb

United Kingdom

Client success officer, dual role with customer support within UK and Europe. New business & support role: - Managing UK/Europe pipeline to ensure clients are contacted and given information bespoke to there business.- Problem solving and using clinical experience in order to help new clients solve existing pain points. - Relationship management in building trust in the company in a competitive market - Client education around the software, in simple and useable ideas - using appropriate resources to help the client see how this fits to there business/organisation. - Understanding flow, integral for business processes is to understand all stakeholders involved in the business. I look to explore what the current process is and how we can look to utilise new software to improve efficiency allowing time to be focused elsewhere in the business.- Strong interpersonal skills is a key asset to the role, understanding prospects not just from a business perspective, but a personal approach to software with a genuine want to help clients.- Managing KPI expectations in a growing company

Woking

Working part time with a clinic providing sports massage based treatments. Treatment sessions to tailor for different clients - sport specific clients to the more sedentary based office worker.

Crawley

I manage the fitness centre at VAA on behalf of Nuffield Health. I am responsible for the day to day running of the site including; inductions, programmes, personal training, Group exercise classes, RA's, Reporting and management of the site.

Worldwide

Event based work in the cycling, running, triathlon based environments. Highlights has been Londres 2 Paris cycle event in June 2014, looking after several hundred riders with a team of 8 therapists.

Harlington

After a successful placement I was offered a role to be support academy based players with pitchside sports injuries, first aid, assessment and reporting.

London & Surrounding Area

Taking my first steps into a fitness focussed world, learning my trade and getting qualifications to grow as a trainer. I took a part time role whilst I attended University to study in a relating field. Learnt how to deal with a wide variety of corporate based clients from a FTSE 100 based background to large and small corporate companies.