Jonathan Heckel Email & Phone Number

With over 15 years experiences in Apparel & Fashion, I offer project management around digital transformation of supply chains, reorganization of operational teams, implementation / improvement of systems and processes. Let's connect to understand your needs and plan your transformation.

Munich Area, Germany

Leading the European Customer Operations strategy with a team of 60 Headcounts located in 3 offices and covering 18 countries, Export and Licensee partners. My main objective in this position is to deliver excellence in our service and operations with our B2b partners and at the same time develop a strong team culture within the region.

Munich Area, Germany

Main objective of this position is to provide service excellence for customers across Continental Europe and a proactive approach to problem solving by managing a team of 19 headcounts covering 12 countries and 8 Languages. Responsible for a yearly Order Book of 37M€ (Wholesale, Retail and Ecommerce), Team Budget, Recruiting, Training, Team KPi’s and monitoring of the Supply chain from Order Entry till delivery to customers. Regional project management such as EDI integration or Ski Resort… Show more Main objective of this position is to provide service excellence for customers across Continental Europe and a proactive approach to problem solving by managing a team of 19 headcounts covering 12 countries and 8 Languages. Responsible for a yearly Order Book of 37M€ (Wholesale, Retail and Ecommerce), Team Budget, Recruiting, Training, Team KPi’s and monitoring of the Supply chain from Order Entry till delivery to customers. Regional project management such as EDI integration or Ski Resort Program Deals. Show less

Munich Area, Germany

Lead, direct, and elevate the Global Sales and Customer Operations within Helly Hansen to support long-term growth for the Brand across the different Sales Regions.This position has a strong emphasis on Global Project Management such as EDI Implementations, development of uniformed process and Global KPI's to support seasonal Order Book and Supply Chain Management.Ownership, Change Management and coordination with external IT partners for all sales systems require strong IT… Show more Lead, direct, and elevate the Global Sales and Customer Operations within Helly Hansen to support long-term growth for the Brand across the different Sales Regions.This position has a strong emphasis on Global Project Management such as EDI Implementations, development of uniformed process and Global KPI's to support seasonal Order Book and Supply Chain Management.Ownership, Change Management and coordination with external IT partners for all sales systems require strong IT affinities and are part of the responsibilities of the Sales Operations Manager within HH. Show less

Norway / Germany

Manage all aspects of the product operations on Global Level from range planning, Information Management, Capacity Planning, Product Sampling, pricing, forecasting, buying and management of projects within the Product area for HH Sport and Workwear Divisions.This position required a strong communication line with all company stakeholders from development team, senior management and external.

Workwear and Sports & Leisure - Line Plan management - Sourcing and Duties information coordination – Data Management integration - Capacity Management - Greige booking - Forecasting tools management - Global Sales Sample order - Management reporting - Project Management - Collection follow up and coordination with category management, global sales team, Licensees and Key accounts

Buying - Capacity Management - Management reports conception and analysis - Collection follow up and coordination with global sales team, Licensees, and Key accounts

Project Management - implementation of a new ERP System - EDI -Sales Actions - Sales Samples coordination - Key-Account-clients management - Order-Book Management.

Process optimization - Sales Processes - Project Management - Order-book Management - Reporting Januar 2006 - März 2007: Customer Service France (Munich)Sales Support - Order-book Management - Sales ActionsBrioche Pasquier - Munich: Number 1 in France with 41% market shares on the backed segment, Pasquier realized a turnover of 515 Million Euros in 2004.

Ba, European Business Management

A-Level, Economics