Jonathan Hendrick Email & Phone Number

Concord, Nh, Us

Concord, Nh

Hollis, Nh

Monitored and published Laser Cell on-time performance and first pass yield resultsTracked production rates of all laser cell operations Reported quality data and analyzed recording and statisticsEvaluated, and re-designed laser processes; implemented process changes and workmanship standard changes as processes improvedWrote, Followed and Enforced standards, policies, and proceduresEnsured proper staffing levels Coordinated production schedule requirements and capabilitiesEnsured steady flow of suppliesSolved production problemsSelected, trained, cross-trained, scheduled, coached, and disciplined employees Coordinated preventive maintenance actions and scheduled laser equipment repairsEnsured daily production schedules were posted and met; ensured training schedules were in place; ensured housekeeping protocols were in place and followedUsed Visual Communications Monitored and enforced all organization safety standards and policies, adhered to all state and federal legal regulationsAttended, and contributed to the daily production meetings, new policy meetings, CEDAC board meetings, HD Product and Late Backlog Task Force Team meetings, and Kaizen eventsMember of Internal Audit TeamMember High Density Product Improvement TeamMember Late Backlog Task Force

Nashua, Nh

Managed team of Laser Service Engineers and TechniciansManaged maintenance and upgrade of facilities and internal laser production equipmentManaged installations and servicing of laser based systems internally, domestically and at international customer sitesManaged Customer Service (facilities readiness, PM's, repairs, installations, quotes and sales of consumables, used capital equipment, spare components, upgrades and training)Managed outside vendors and contractors to ensure proper facilities support for both internal and customer based laser systemsDeveloped a preventive/ predictive maintenance program based on a relational records databaseDeveloped spare parts inventory systemDeveloped custom configuration of OEM equipment for Production Processes that decreased downtime and increased efficiencyInitiated and managed project to reverse engineer and internally refurbish excimer lasers which resulted in continued savings of approximately $1,000,000 annuallyCreated maintenance training procedures and maintained department training recordsMonitored and published weekly reports for performance metrics such as utilization, downtime, time of repair, frequency of events, equipment age, performance, and cost of operationDrove continuous improvement in a Lean Manufacturing EnvironmentEstablished equipment and facilities maintenance budget averaging $1,500,000 annuallyEnsured continued adherence of maintenance program to ISO 9001:2008 and ISO 13485 quality standardsFacilitated team meetings, conduct annual performance reviews, establish departmental and individual goals and metricsTrained Service Personnel, Operators, and End Users on the operation of equipment, maintenance procedures, and safe handling of associated dangerous materialsTraveled Domestically and Internationally \Member of Safety CommitteeMember Internal Audit Team

Performed in house and field installations, troubleshooting, periodic and preventive maintenance, repair and refurbishment of multiple computer controlled laser micromachining systemsTraveled Domestically and InternationallyGained familiarity with all aspects of low and high-voltage circuitry and wiring in various US and International configurations, ventilation, electro-optics, beam alignment and imaging, high-pressure gas and vacuum systems, optics, motion stages, motion control software, troubleshooting, and use of test equipment

Responsible for the set-up and programming of computer controlled laser micromachining systems and the production, inspection, and on-time delivery of laser milled, microscopic parts in clean room, and job-shop environmentsScheduled, trained, and reviewed all subordinates

Hired, supervised, trained and scheduled technicians and operatorsResearched and developed numerous applications and processes

Programmed motion control from customer supplied drawings, using CAD conversionProgrammed CNC type systems using Visual Basic, Compu-Motor, PMAC, and Aerotech software packagesUsed Coordinated Opposing Motion imaging (COM), as well as static mask projectionOperated and programmed Scanning Electron Microscope, Mirage video computerized microscope, and visual microscopesSet up, designed and created fixturesProcessed polymer, metal and ceramic thin filmsPerformed circuit trimming, BGA processing, ink jet orifice, multi-hole array, blind and through hole drilling, line writing and holographic imagingOrdered all consumablesGas handling

Bow, Nh