Jonathan Hendricks is a Assistant Professor of Management at University of Nebraska-Lincoln. He possess expertise in research, public speaking, powerpoint, management consulting. Colleagues describe him as "I've worked with Jon in the Support department for almost a year and a half and have seen Jon progress tremendously. Jon brought so much to the Support department being a Product Specialist Coach. He is drive to improve. He wanted to improve everything, he wants to help the customers better, the agents better, how he coached better, how to implement changes in Support better, improving the call structure, NPS Scores he wanted to improve, everything. His energy was contagious. He brought ideas to improve the department and when needed pushed back when he felt his projects needed more attention. If he did not understand a topic or aspect of the system he was driven to learn it, understand it so he could teach that topic. I’m sure he will succeed in his future endeavors and be an asset to any organization he pursues."