Jonathan Holman Email and Phone Number
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Experienced ServiceNow Resource with a demonstrated history of working in the information technology and services industry. Strong business development, professional skills including Databases, Management, Leadership, Business Process Improvement, and Troubleshooting.
Servicenow
View- Website:
- servicenow.com
- Employees:
- 5
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Senior Platform ArchitectServicenow Jun 2024 - PresentSanta Clara, Ca, Us
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Servicenow Spm/Itbm Principal Architect | Spm/Itbm Technical Practice LeadCask Sep 2023 - Jun 2024San Diego, Ca, Us- Technical ServiceNow lead for Cask SPM/ITBM Capability- Help grow and manage a team of highly capable ServiceNow SPM/ITBM architects- Aid in pre-sales SPM/ITBM ServiceNow opportunities- Oversee SPM/ITBM ServiceNow implementations across the organization- Provide thought leadership on building long-term partnerships with our customers -
Servicenow Spm/Itbm Senior Architect | Spm/Itbm Technical Practice LeadCask Feb 2021 - Sep 2023San Diego, Ca, Us
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Servicenow EngineerSaic Feb 2018 - Feb 2021Reston, Va, UsResponsible for the day-to-day administration, configuration and ongoing maintenance of the Service Now platform supporting key Information Technology Infrastructure Library (ITIL) and Service Management (ITSM) processes like Request, Incident, Problem, Change, CMDB, Asset, Service Catalog, Knowledge, Service Portal and other service modules -
Servicenow Developer/AdministratorSaic May 2017 - Feb 2021Reston, Va, UsResponsible for the day-to-day administration, configuration and ongoing maintenance of the Service Now platform supporting key Information Technology Infrastructure Library (ITIL) and Service Management (ITSM) processes like Request, Incident, Problem, Change, CMDB, Asset, Service Catalog, Knowledge, Service Portal and other service modules
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Servicenow Developer/AdministratorPenn State University Jul 2014 - May 2017University Park, Pa, UsResponsible for the day-to-day administration, configuration and ongoing maintenance of the Service Now platform supporting key Information Technology Infrastructure Library (ITIL) and Service Management (ITSM) processes like Request, Incident, Problem, Change, CMDB, Asset, Service Catalog, Knowledge, Employee Self Service and other service modules. In addition to performing support functions, leads design and implementation tasks like requirements gathering, configuration, integration, and testing. Partners with users and junior developers to create and modify process workflows, reporting and dashboards in addition to developing knowledge, technical and process documentation. Additionally, stays abreast of new features and functionality, playing a key role in driving continual improvement of the ServiceNow application. -
Fully Automatic Timing Crew LeaderPenn State University Dec 2004 - Mar 2017University Park, Pa, UsAccountable for providing accurate running times and field marks for use in NCAA Division I athletics events. Produce all results in proper formats for paper, video and broadcast
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It ManagerPenn State University Jul 2007 - Jul 2013University Park, Pa, UsResponsible for managing the daily operations of a four-person team with the mission of distributing software packages to general-purpose lab computers managed by Classroom and Lab Computing. The team is also responsible for several specialty use labs including: Assistive Technology, Technology Training and Educational Gaming.
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Systems AdministratorPenn State University Feb 2003 - Jul 2007University Park, Pa, UsCreate universally deployable software packages for use on the lab computers managed by Classroom and Lab Computing. Interface with software vendors to obtain information on how to properly integrate their products in the environment. Maintain database to track license usage and acquisitions as well as hardware purchases to maintain proper lifecycle replacement schedules.
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Assistant System AdministratorPenn State University May 2001 - Feb 2003University Park, Pa, UsResponsible for PC installation and configuration, upgrading hardware and software, troubleshooting and first-line customer service and technical support.
Jonathan Holman Skills
Jonathan Holman Education Details
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Penn State UniversityEnterprise Architecture And Business Transformation -
Penn State UniversityEnterprise Architecture
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Penn State UniversityOperations Management And Supervision
Frequently Asked Questions about Jonathan Holman
What company does Jonathan Holman work for?
Jonathan Holman works for Servicenow
What is Jonathan Holman's role at the current company?
Jonathan Holman's current role is Senior Platform Architect at ServiceNow.
What is Jonathan Holman's email address?
Jonathan Holman's email address is jh****@****psu.edu
What is Jonathan Holman's direct phone number?
Jonathan Holman's direct phone number is (724)-837*****
What schools did Jonathan Holman attend?
Jonathan Holman attended Penn State University, Penn State University, Penn State University.
What skills is Jonathan Holman known for?
Jonathan Holman has skills like Active Directory, Troubleshooting, Leadership, Budgets, Computer Hardware, Databases, Integration, Management, Microsoft Office, Process Improvement, Project Management, System Administration.
Who are Jonathan Holman's colleagues?
Jonathan Holman's colleagues are Saher Shaukat, Megha Agrawal, Kalpana Sampathkumar, Christy Vega, Doug Sloan, Vijaya Gopisetty, Melinda Veloz.
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