-Develop a positive ongoing relationship with customers and general contractors.-Meet and/or exceed assigned sales and customer objectives.-Keep detailed account records and contacts.-Prioritized daily workflows including all inbound calls, quotes and sales-related inquiries.-Analyze customer needs and secure desirable business through application of company products and services.-Communicate to both customer and internal operations the necessary information to assure customer satisfaction and achieve sales cost objective.-Thyssenkrupp Elevator Americas is the largest producer of elevators in the Americas, with over 230 branch and service locations. Thyssenkrupp Elevator Americas oversees all business for the operations in the USA, Canada and Puerto Rico. Also various companies in the European countries.

Position of: “ Warehousing Development Director”Warehousing and inventory control, driving operational improvements through implementation of best practices and management of the supply chain value stream.Develop and lead strategy in warehousing inventory control, efficient layout to procurement of order pulling and packing, inclusive of aligning site capabilities, tools and sharing of best practices with the regional strategy, standards and customer requirements.Identify and implementation of best practices being shared across regions. Support the management and training of employees for the deployment of regional processes.Ownership of the warehousing and inventory control related standard operating procedures, work instructions, specific function training and overall value stream.Support and mentoring for high priority and immediate project needs.Safety Committee Director: leads the committee, schedules monthly safety meetings, serves as the contact with outside agencies on safety matters, and retains all safety-related documents. Responsible creating, carrying out and watching over for employee safety training and fork lift safety certification.Help lead the development and deployment of evolutionary capabilities, within warehousing, material deployment and shipping/receiving operations, in alignment with the regional strategy. Responsible for overseeing various functional & operational areas of the warehouse; ie: Manage Receiving department, inventory management & storage, work with purchasing management to identify and implement opportunities, oversee customer returns, defective and damaged products to ensure fast results, manage incoming and outgoing freight, manage OTIS Elevator Service Department, oversee wire management, training of employees, chairman of safety committee, developing operational strategies for improvements as well as safety & security. All warehouse & driving staff report to the Warehousing Development Director.

Purchasing, Quotations, Inside Sales, Chairman of the Safety Committee, Counter Sales, Project Management, Development of new accounts, marketing & promotion of sales programs, and training of interns.

Assist Operations Manager at Massachusetts location in local deliveries, stock transfers between locations, outgoing freight to customers, scheduling and procurement of vendor & customer returns. Also, responsible for truck driver training & safety compliance with company standards, planning and overseeing of logistics for RI, MA, VT, NH, NY, CT, NJ, PA and the west coast.

•Manage all aspects of construction projects from start to finish; projects included new decks, interior and exterior paint, wood floors, windows and doors, patios, walkways, walls, closets, fencing, and kitchen/bath remodeling•Prepare and produce construction estimates; sell services to residential homeowners and build strong customer relationships and referrals

•Developed and built business from start-up with a steady increase in sales yearly•Manage all aspects of business including sales, marketing, customer service, office administration, project design, labor, finance and supply inventories•Prioritize and complete multiple ongoing projects at once while attending school•Maintain a loyal customer base by consistently providing excellent work according to schedule and within budget•Serving the masonry needs of Vermont, Connecticut and surrounding areas by offering finely crafted custom stonework•Have a reputation for highly skilled artisan work, reliable service and quality craftsmanship. Serve a diverse group of customers in the residential and commercial markets.