Experienced Operations Manager and Crime Scene Investigator with a proven track record in managing global emergency response operations, implementing safety protocols, and leading comprehensive evidence collection efforts, resulting in improved investigations and increased compliance with safety and security standards.How I Improved Workplace Safety:- Decreased workplace accidents and injuries 25% by implementing safety protocols.- Implemented cost-saving measures resulting in a 10% reduction in emergency preparedness budget, while maintaining the same level of preparedness and response capabilities.- Supervised 2 warehouse audits of supplies and supply chain logistics under minimal staffing, on schedule, and under budget.- Conducted audits at US Warehouse, reducing costs and enhancing safety within budget.Boosting Sales:- Boosted America's Commercial Sales team's new clients 34% in 2023 via operational oversight.- Led project management for KPS training program, improving active threat awareness.- Optimized Kenyon's Global Operational budget as the Profit & Loss controller.- Reported directly to VP Americas, acting as senior leadership when required.Leading Global Emergency Response:- Increased emergency preparedness training completion rate 20% within the first year, resulting in improved response capabilities and reduced incident response time.- Led global operations team in executing emergency response plans in over 50 countries, ensuring a 100% compliance rate with established safety and security standards.- Orchestrated a comprehensive strategic approach to critical incident response, aligning with organizational goals and industry best practices.- Served as liaison during major incidents, coordinating internal teams, external agencies, and stakeholders for effective resolution.
