Jonathan Irving Email & Phone Number

Grand Prairie, Tx, Us

Grand Prairie, Tx, Us

San Jose, Ca, Us

• Provided Forescout’s proprietary network appliance “Counteract” for support and administration.• Communicated with internal and customer network teams for analysis and solutions.• Utilized Counteract for the discovery of endpoints and create policies to connect to the WAN.• Utilized Experience with Cisco ISE, Cisco ASA, Cisco Meraki, Palo Alto and AWS experience for network troubleshooting purposes.

Irving, Texas, Us

• Use solarwinds for alerts and determine the status of a device• Experience working with ACIS; Our Policy driven application for Managing our switches• Experience working with CISCO ISE; Use for Central port security• Experience working with MERAKIs; Determine if APs are down and currently taking connections• Experience working with CRADLEPOINTS• Experience working with INFOBLOX: Setup External and Internal DNS• Use Silverpeak/SDWAN to determine the flow of traffic thru our infrastructure• Using NETMRI to verify or compare old and new config Firewall:• Support Palos, Panoramas, ASAs , VPNs, and External Firewall/FMCENVIRONMENTS:• Our Primary Environments are CMS RAC and HMS CORE• Datacenter Projects include CISCO ISE, CISCO IOS, PALO ALTO, and ASA upgradesHardware:• CISCO Nexsus 5/9ks• CISCO 3750E• CATALYST 4500 L3 switch• CISCO WS-C4510R+E• CISCO C9410R• Also experience working with HP switchesDaily Tasks:• Performing weekly Firewall Requests to full fill Project lead tasks from other Teams• Troubleshooting with internal and external vendors regarding DNS and traffic blocks• Service Requests provided by other Teams for completing internal projects • Change requests for upgrades. Replacing equipment, and additional features into the environment• Troubleshooting Cisco Anyconnect used for remote vpn users

Dallas, Tx, Us

* Nerc-CIP Certified* Project oriented position* Maintaining and updating CISCO IOS to avoid attacks from known vulnerabilities* Coordinate with different Teams, specifically service providers to add lines to an existing telecom facility* Work with layer 3, layer 2 switches in both the core and access layer* Involved in task cleanup to decommission, relocate, and add devices* Configure and replace LAN RANs when needed* Daily tasks for reporting and notifications are ICD, Archer, SolarWinds, Loglogic

San Jose, Ca, Us

• Product Support (Cisco Prime Network, Prime Performance Manager, Prime Central Provisioning, Cisco Evolved Programmable, Prime Infrastructure(HTTS)• Working with Oracle• Working with SNMPv1, v2• Working with Java• Creating bugs and enhancements to provide support in future releases• Use of labs to test and duplicate customers issue• Accurately and complete document problems and solutions on case notes and bug reports• Manage workload and other assignments efficiently while being to resolve time-critical situations reliable and professionally• Escalate systems and problems to appropriate internal resources and resolve on a timely basis

• Support Email encryption appliances (Ironport, IEA, ZEA)• Importing Customers basic config to be used in Lab for troubleshooting• Experience setting Postreg and Oracle to be used with Email Encryption appliances• Use linux commands to search thru logs to determine mail flow, errors, and the cause of issue• Experience working with Tomcat• HIPAA and SysTrust training and certification• Testing email connectivity between external and internal devices• Working with Customer using WebEx utilities• Working with vmware and exporting isos to be used in virtual environment.

Richardson, Texas, Us

• Perform Linux systems administration tasks in a virtualized hosting environment• System Admin tasks keeping within the guidelines of HIPAA and PCI Security Compliant Models• Resolve technical and logical support inquiries via phone, chat, and tickets• Script automation tools to make work faster and more accurate• Install SSL certs in Apache, Nginx, Windows, and load balancers

• Configuring and working with CDN Edgecast Customers and Vendors• Troubleshooting VMWARE, VBOX, HyperVisor, Xenserver products• Configuring and troubleshooting systems on Backend and Frontend Switches• Pushing acls to customers that VPN into our Network.• Performing VLAN and IP requests for Clients• Performing OS Reloads on a case-by-case basis• Installing and Configuring dedicated and shared Firewalls• Working with Adaptec & Dell OpenManager Software to troubleshoot RAID issues.

• Installing, Configuring, Troubleshooting Cpanel• Installing, Configuring, Troubleshooting Plesk Panel• Escalate Issues to Vendors if fix is beyond our Knowledge• Administer Managed Backups and Restores at Customers Request• Set up Evault to be Managed by Customers• Using our Portal to update tickets and configure hardware• Configure, modify, DNS records on our Nameservers• Working with Dell OpenManager to Administer, configure, troubleshoot RAID issues• Configure Networking on both the Backend and Frontend Routers

• Setting up and running VMWARE under both Linux and Window Servers.• Maintaining Sun Ray Servers for use in the NOC environment• Installing Voip Phones to be used In the NOC.• Using Webmin to Configure LVM & RAID, plus adding Users • Using REMEDY to document current and pending issues.• Using VSM to monitor all physical elements within and outside Verizon’sNetwork.• Running EHealth reports to determine Bandwidth Usage• Running SQM, Autotest performance reports for particular regions • Troubleshooting T1 CKTS from the ATM backbone to the CPE• Understanding all layouts of how diff vendors or linked into the network.• Being able to determine what network is being effected, whether WDN, EDN, or OBN.• Performing basic troubleshooting skills on Broadband, Narrowband, and PDSN(1x, evdo, and ha’s) switches

Associate'S Degree, Computer Networking

Bachelor'S Degree, Psychology