Data conversion, report-writing, customization, and implementation of SAP Business One systems, with a focus on SAP B1 on HANA.

First-level tech support for numerous clients including law firms, software companies, PR firms, and a town government; in charge of ticket dispatching and resolution; troubleshooting issues with PCs and Macs; regularly helping the main technicians on projects such as server and hosting migrations and setting up networks; handling all ordering, billing and expense reimbursements.

Ensured security of building at all times while maintaining an atmosphere of compassion to those entering and exiting the facility; performed daily housing paperwork on time consistently; assured residents feel cared for and loved by listening and giving advice when asked to; received rent payments and performed data entry on a daily basis.