Vice President Operations
- Led the implementation of a Trello system to manage $20 million+ in revenue annually.- Designed and launched CRM, e-commerce portal, and other operational systems to improve cross-department efficiency.- Trained 20+ team members in new workflows, streamlining productivity and reducing time spent on administrative tasks.- Facilitated, organized, and designed digital marketing campaign planning and lead-to-sales conversion processes with themarketing team resulting in $25,000+ in sales revenue.- Planned, coordinated, and led weekly calls to oversee 10+ campaigns and refine processes to transition the lead from sales tooperations internally.