Jonathan Lee Email and Phone Number

• Directed a 500-member team in a strategic initiative to widen market exposure, achieving a 7% above-average client satisfaction for the 2021 business client satisfaction ratings during 2021.• Spearheaded the analysis and development of mobile service data plans, directly contributing to the deployment of a digital platform that optimized promotional activities and facilitated the execution of over 1,000 promotional campaigns.• Fostered strategic partnerships with Apple and Huawei to… Show more • Directed a 500-member team in a strategic initiative to widen market exposure, achieving a 7% above-average client satisfaction for the 2021 business client satisfaction ratings during 2021.• Spearheaded the analysis and development of mobile service data plans, directly contributing to the deployment of a digital platform that optimized promotional activities and facilitated the execution of over 1,000 promotional campaigns.• Fostered strategic partnerships with Apple and Huawei to enhance Internet terminal equipment sales, significantly leveraging these collaborations for sales promotion within business halls. Show less

• Engineered digital marketing strategies and spearheaded online campaigns, including live streams, to elevate brand visibility, achieving a digital following of 320K through team collaboration and executing impactful offline events at key universities and Internet cafés.• Enhanced brand exposure across social media by capitalizing on trending topics, resulting in over 3 billion views, and demonstrating significant engagement and market reach.

• Oversaw hotel room and front desk customer service, significantly boosting client satisfaction and fostering an environment conducive to positive guest experiences, evidenced by a 23% increase in guest feedback scores compared with 10 previous mid-year bank holiday seasons.