Led a team of engineers re-architecting a customer facing product for the cloud: reducing costs, increasingstability, and increasing flexibility.Engineered a robust AWS monitoring system for a large enterprise, tracking each workflow stage, enhancingsystem visibility, and proactively addressing potential issues.Interacted directly with customers at all levels of the development process and supported long term projects.Developed and maintained a full stack application with a… Show more Led a team of engineers re-architecting a customer facing product for the cloud: reducing costs, increasingstability, and increasing flexibility.Engineered a robust AWS monitoring system for a large enterprise, tracking each workflow stage, enhancingsystem visibility, and proactively addressing potential issues.Interacted directly with customers at all levels of the development process and supported long term projects.Developed and maintained a full stack application with a backend RESTFUL API and a JavaScript front end,dockerized to run on any platform.Designed and developed cutting-edge chatbots with cloud integrations, to create intelligent and interactivesolutions for enhanced customer engagement. Show less

Developed, deployed, and maintained business processes using a variety of technologies in an Agile environment.Researched and utilized AWS services for modern solutions to requirements for data lake storage, serverless architectures, and other unique customer needs.Collaborated with project managers, business analysts, and customers to draft and implement specifications to ensure the efficacy of products.Presented projects to a full team for feedback and knowledge… Show more Developed, deployed, and maintained business processes using a variety of technologies in an Agile environment.Researched and utilized AWS services for modern solutions to requirements for data lake storage, serverless architectures, and other unique customer needs.Collaborated with project managers, business analysts, and customers to draft and implement specifications to ensure the efficacy of products.Presented projects to a full team for feedback and knowledge sharing.Diagnosed and debugged software during development, release, and production on a short timeline. Show less

• Collaborate with different departments and a support team to research and resolve production issues in a wide variety of applications• Use power shell, Python, Automic, and other tools to automate processes• Work one on one with users to solve technical issues efficiently• Present information to teams with and without technical knowledge

▪ Created customized plans for students with the center director to ensure student success.▪ Explained advanced concepts in a digestible format.▪ Communicated with parents, providing feedback on their child’s progress.

• Ensure customers feel their dog is going to be safe and happy.• Lead tours of the facilities for dog owners

▪ Communicated with customers when there was a problem and fixed problems professionally.▪ Independently worked with and troubleshooted digital projectors.▪ Courteous and prompt customer service.▪ Oversaw teams and maintained efficient performance.▪ Counted money and accurately returned change.