Provided technical expertise in all stages of the software development life-cycle for all custom application deployments, most noteably for the Judicial Technology and Automation Committee, Supreme Court of the State of Indiana. Acted as a liaison between IT organization and project champions to assure successful implementations. Led the discovery, design and deployment of a multi-million dollar fee recovery system, that included large scale integrations with multiple state agencies Proactively implemented innovative methodologies to provide more efficient, cost-saving, multi-faceted approach to customer service Proposed unique, customized solutions to address immediate customer needs, while also establishing a foundation for future product expansion Designed and conducted blended learning strategies for new application training, including virtual demonstrations, instructor led courses, and reference documentation Identified system redundancies and worked with stakeholders to translate them into improvement opportunites Leveraged business relationships with other department IT staff for successful implementation of multi-agency projects Managed relationships between clients and development staff to assure effective communication regarding issue resolution and client requests Consistently reviewed all statutory, internal and external regulations to ensure application compliance Measured, monitored and distributed financial reports for executive level decision making

Responsible for all new technology deployments throughout the enterprise. Owned all project responsibilities until successful deployment, then transitioned maintenance to technology user. Established, staffed and managed budget for a small team of 1 Analyst, 2 Technicians and 2 Interns. Participated in a matrix organization to develop and measure performance metrics for the cooperative Contributed to the Technology Core Team to develop comprehensive plan for enterprise technology deployment Worked to integrate core information systems(CRM, GIS, OMS, MDM) to eliminate redundancies across business units Established relationships with key business partners to implement and support essential enterprise solutions Presented cooperative technology successes at local and national conferences

Responsible for growing the cooperative’s GIS investment from a mapping product into a enterprise tool for decision making. Managed the creation and maintenance of hundreds of data sets, containing hundreds of thousands data elements. Expanded relationships with the IT community to expand data sharing agreements for the cooperative Discovered process inefficiencies and developed customized solutions for workflow automation Added value to the cooperative’s GIS investment, by expanding the use of geospatial data into all business units of the cooperative Identified by executive team for leadership potential resulting in management training opportunities and subsequent promotion

Solely responsible for the maintenance and growth of the cooperatives GIS investment. Worked with cooperative staff to transition from traditional paper processes into new digital formats. Implemented and promoted the importance of data quality standards by working with cooperative staff to demonstrate best practices in data acquisition Promoted cost saving initiatives by utilizing free resources to improve the accuracy of the cooperative’s GIS data

Acted as an ambassador for ISA to grow and expand the use of GIS throughout the county. Responsible for the deployment ofOTS GIS software, new custom solutions and maintenance of existing solutions throughout all county agencies. Managed the production of enterprise software transition plan Served as the subject matter expert for all mobile data collection efforts Developed and wrote enterprise standards for mobile applications and hardware Moderated county wide user groups to ascertain the present and future-state of GIS technology use Assisted in the evaluation and selection of external technology vendors through RFP processes Recognized as part of team to win national Special Achievement in GIS Award from ESRI

Served as an on-site liason between client and vendor. Worked with PMO and consultants to deliver solutions to the City of Indianapolis. Managed approximately 500 ArcView licenses for the County Developed relationships with key decision makers in city agencies to ensure project success Mitigated conflicts between user needs and contract agreements via participation on the Change Control Board Established and documented standards regarding on-site user support and training Created and led all user training for new custom applications, as well as some OTS products Managed all QA/QC of custom solution in the client’s environment, while communicating issues back to remote development team Virtualized server and desktop environments to perform application regression testing Assisted in all phases of the software development life-cycle

Provided technical direction and resources to non-profit watershed planning agencies throughout the state of Indiana. Worked with other IT professionals throughout the agency to produce reports and publications. Reviewed and approved technology project requests submitted to IDEM grant programs Designed and built data models to assist stakeholders in decision making Expanded the use of geographic information throughout the agency Responsible for field data collection and training