Jonathan Lyons Email & Phone Number

Remote

• Digital Screeners is a B2B app suite used to securely deliver video content for press and awards, servicing thousands of titles to hundreds of thousands of users across several dozen access domains for high-profile brands like Disney, Marvel, Pixar, Star Wars, FX, Hulu, ABC, Nat Geo.• Lead analyst for business planning, execution, and support across numerous applications and platforms, coordinating w/ Web, Apple, and Google development teams using an Agile CI/CD pipeline.• Worked with digital supply chain partners across numerous internal teams and external vendors to elicit and document requirements for the redesign and replatform effort of the legacy content delivery pipeline.• Created detailed tracking and quality control processes for all pre-release content, multi-language audio, subtitle, and dubs. Coordinated between dozens of external delivery vendors and internal business partners.• Reduced average processing turn-around time from 24 to <6 hours, exceeding SLA standard by >75%.• Created Releases, Epics, Stories, Tasks, Investigation items, and Test Cases using JIRA.

Remote

• Coordinated dev for FOX Vault, a physical asset deposit and retrieval system for high-value legacy media.• Created and orchestrated application functionality and content metadata requirements with business and development teams across multiple company divisions and external business partners.• Managed system operations and enhancements for multiple web-based secure video delivery applications.

Remote

• Lead meetings w/ business partners to discuss product enhancements, requirements and requests, and to coordinate releases w/ live support for VIPS, press, and awards events.• Lead daily Scrums. Lead weekly technical discovery, story grooming, sprint planning sessions.• Partnered w/ 3rd party vendors to develop, enhance, and maintain secure content delivery workflow for highly sensitive pre-release content, ensuring compliance w/ security protocols.• Collaborated w/ QA to develop manual and automated test suites for development and production environments using TestRail. Supervise manual ad-hoc testing and UAT.

Greater San Diego Area

Games: EverQuest II, PlanetSide 2, DC Universe Online, Landmark, EverQuest Next, H1Z1• Created, tracked, and executed test plans for all EverQuest II systems -- Expansions, Game Updates, Feature Updates, Hotfixes, and Gameplay content using DevTest and DevTrack.• Frequently liaised directly with developers to discuss issues and testing strategies.• Technical testing on SOE Platform w/ account registration & online store purchases.• Onboarding and training of new team members.• Recorded bugs in Hansoft, DevTrack and DevTest database. Performed regression of developer fixes.• Performed End User Testing (negative, black box) and Customer Service Quality Assurance.

Greater San Diego Area

Games: TNA Impact! 2 (unreleased)• Created and oversaw production schedule from conceptualization through Alpha for the motion capture and animation of character and cinematic animations.• Led all bi-weekly scrum meetings for Animation, Quality Assurance and other departments as necessary.• Created and oversaw functionality and compliance test schedule and bug assignment for internal and external Quality Assurance teams.• Integrated QA compliance recommendations with relevant design decisions.• Created weekly Xbox 360 & PlayStation 3 builds using latest code & assets.• Designed and implemented inter-departmental document SharePoint website.• Co-designed and implemented multiple-redundancy build archival system.• Responsible for Office Management, IT Assistance, Team Meals, Equipment ordering.

Games: TNA Impact!, Blitz: The League II, Mortal Kombat vs DC Universe

• BREW Compliance for CDMA Handsets

Games: Killzone: Liberation, Genji: Days of the Blade, Formula One Championship Edition, PixelJunk Monsters, MLB 08: The Show • Performed end user, black box and compliance testing.• Testing performed to ensure technical standards of each platform (PSP, PS3) were met. • Designated as a Team Leader for MLB 08: The Show testers.

B.A., Psychology - Counseling

Bible/Biblical Studies

General Studies