Since May 2023, I've assumed the role of a PXT Administrator, utilizing a range of skills to facilitate the Right-To-Work verification process for new candidates, a crucial step in their journey to becoming part of Amazon. With a keen focus on accuracy, I meticulously review documents and verify candidate identities, ensuring all requirements are met. My commitment to a strong work ethic and effective time management not only aids in meeting deadlines but also contributes to strategic planning and collaborative problem-solving efforts. Through my dedication to providing excellent customer service and my adept communication abilities, I contribute positively to the team's dynamics, as well as other areas of the business, such as HR and the Engagement Team.

During my tenure as a Warehouse Associate at Amazon, I assumed the role of Proxy Team Lead, actively resolving inventory queries and generating comprehensive reports to provide valuable feedback to vendors regarding shipping discrepancies, missing items, and inaccuracies in product information. In this capacity, I also facilitated clear communication of the company's vision and objectives to the team, ensuring a cohesive understanding of individual roles and responsibilities.I maintained a close interface with senior management, collaborating to identify innovative avenues for service enhancement and optimizing the performance of our team members. My responsibilities extended to handling return-to-work processes, recording and reporting on investigations, and conducting seamless interactions with management.Within this dynamic warehouse environment, I expertly coordinated the day-to-day activities of the team, skillfully developing and implementing timelines to meet and exceed our targets. The management of multiple contracts and teams further showcased my ability to ensure operational efficiency and goal attainment in a fast-paced setting. My proactive approach included the regular updating of hourly Key Performance Indicators (KPIs) to track our progress effectively.My tenure as a Warehouse Associate at Amazon was characterized by a relentless dedication to streamlining operations, achieving targets, and fostering a results-driven environment. Through meticulous attention to detail and strong leadership, I consistently contributed to the success of the team and the organization as a whole.

In direct contribution to Project Cobalt initially, before and including moving to HRAP full time, I provided extensive support across various domains, including meetings, administrative tasks, and day-to-day inquiries. I adeptly managed stakeholder expectations, ensuring the prompt provision of crucial information and addressing their requirements with precision. By implementing innovative processes, I bolstered operational efficiency and productivity within the HR department. My role encompassed comprehensive research and analysis to gather pertinent data for astute decision-making and effective problem-solving.Meticulously maintaining employee records, I documented personal details, employment histories, and performance assessments with a high degree of accuracy. I played a pivotal role in preparing and disseminating HR communications and documentation, spanning employment contracts, policies and events. Collaborating seamlessly with cross-functional teams, I actively supported diverse HR initiatives and projects, as well as guiding new employees through orientation sessions for a smooth onboarding experience. My involvement extended to managing employee relations matters, which also included conflict resolution and grievance handling.Assisting the Learning and Development team in orchestrating impactful training programs, I contributed to employee development and engagement strategies. My commitment to confidentiality ensured discreet and professional handling of sensitive information. I adeptly compiled comprehensive reports and presentations summarizing key HR data and metrics for management evaluation.My dedication to staying current with HR trends, best practices, and relevant laws and regulations has been unwavering. Continual participation in professional development opportunities has consistently honed my HR knowledge and skill set, positioning me as a well-rounded HR professional poised to make impactful contributions.

A Shift Manager with a proven track record in optimizing processes, enhancing service delivery, and fostering team growth. Skilled in managing complex staffing needs, ensuring HR compliance, and facilitating effective communication between cross-functional teams. Notably, I led process enhancements that boosted operational efficiency and customer satisfaction while reducing costs. I orchestrated comprehensive training for on-site support staff, effectively bridging the gap between company policies and job responsibilities.In addition to addressing pay inquiries promptly and accurately, I guided investigations into workplace incidents, ensuring fair outcomes and a compliant work environment. With a strategic mindset, I managed shift schedules to meet fluctuating demands and acted as a crucial liaison between site managers and support teams, enhancing collaboration between Adecco and Amazon stakeholders. During mergers and acquisitions, I navigated the TUPE process seamlessly, ensuring smooth transitions for employees.Through proactive leadership, I mitigated absence and attrition, effectively implementing attendance monitoring systems and retention strategies. As a hands-on manager, I offered guidance, feedback, and a positive work culture to the on-site support team. My collaboration with HR and cross-functional departments ensured adherence to employment laws and company policies. I generated insightful performance reports, pinpointing improvement areas and implementing necessary changes.Accurate record-keeping and proactive process improvements are key aspects of my approach. By staying updated on industry trends, legislation, and best practices, I ensured continuous operational enhancement. Engaging in ongoing training, I honed leadership skills and facilitated growth in remote sites such as the AMZL sites in Ireland. I am dedicated to driving operational excellence, fostering collaboration, and achieving remarkable outcomes in dynamic environments.

In this position, I skilfully managed inventory and supplies for the canteen, ensuring their timely delivery to the prisoners within, upholding the seamless functioning of Saughton Prison's canteen services, while adhering to all levels of security and safety within the prison workplace.

During this period, my role encompassed proficiently managing financial transactions, overseeing the team, ensuring orderly table clearance, and meticulously arranging VIP areas for an enhanced customer experience.

Within this position, my responsibilities encompassed the efficient preparation of deliveries, maintaining consistent stock levels, adeptly addressing customer inquiries, organizing captivating seasonal displays, serving as the primary point of customer interaction, and ensuring precise inventory management.

I handled cash transactions and incoming deliveries, maintained consistent stock levels, efficiently operated as a cashier, and oversaw effective warehouse management practices.