Jonathan Mckinstry Email & Phone Number

Florida, United States

Newport Beach, California, United States

Store Leader for the Lido Marina Village (Newport Beach, CA), Fashion Island (Newport Beach), and One Paseo (Del Mar, CA) locations.

Newport Beach, California, United States

Newport Beach, Ca

- Store achieved #1 ranking in KPI's (Units sold per transaction; Average transaction value; Conversion)- Store achieved the highest year over year growth %- Developed, directed, and edited video training for onboarding new hires- Participated in new store openings, onboarded and trained store leaders

Newport Beach, California, United States

-Finished #1 in sales for the West Coast Region in the first full quarter, #2 nationwide-Served as a positive role model for others in driving and maintaining high standards throughout the store while ensuring the integrity of Faherty brand-Supported and participated in all company training and developmental initiatives-Fostered a positive work environment and provided direct, honest feedback promptly-Possessed the ability to model, encourage, and demonstrate exceptional customer service behavior while on the sales floor-Represented the company in a professional and positive manner

Costa Mesa, Ca

• Held highest customer satisfaction surveys for 3 financial quarters in a row• Handled a pipeline of 100+ customers deliveries each quarter• Selected to work with executive clients to ensure smooth operations• Held highest yield % every quarter at position with no cars left in inventory at end of quarter• Built orientation training for Model 3 showrooms that was used across the country for all stores expecting heavy traffic• Entrusted to give training presentations for the Southern California region including OrangeCounty and San Diego• Trained over 40+ orientation specialists, giving best practices to ensure phenomenal customer experience

Newport Beach, Ca

• Hand selected to participate in Telluride Film Festival as Tesla brand ambassador by Head of Retail Operations, only 2 employees in entire company were selected to do so• Ranked top Product Specialist in Southern California Region in lead capture, test drive conversion, lead to sales conversion for 2 financial quarters• Top 3 Product Specialist nationally for leads captured from June to August• Consistently generated highest amount of leads in store from Feb 2016-Jan 2017• Successfully trained 15+ new hires which lead to over 10 promotions• Selected by management to assist in customer orientations/deliveries every end of quarter

Tustin, Ca

• Designed marketing materials for devices and trade shows• Worked with international distributors in Asia and Europe to build rapport and bring repeat business• Ran all operations of the office and worked closely with owner on long term goals

• Formed relationships and established rapport with staff and over 200 members• Recruited over 50 people to join and participate in activities• In charge of overall user experience and retained recruited user base

Education record

Business, Management, Marketing, And Related Support Services

Certificate Of Proficiency

Graduated one year early