Jonathan Moriarty Email & Phone Number

1295 State Street Springfield, Ma 01111

Manage multiple Alteryx automation projects leading to the accurate, efficient, and timely delivery of information to our Home Office Teams. Work with the project manager to identify manual process within different departments within MassMutual that can potentially be automated, meeting with those departments to create a plan to implement Alteryx workflows as a potential replacement to manual work. Collaborate with teammates to leverage strengths and different experiences to help solve a variety of problems.• Saved thousands of manual work hours and dollars by effectively using Alteryx, Teradata, Vertica, SQL Server and Excel to automate manual processes for different departments within the company, • Significant time saving analytic applications, both unattended and attended, were created to run on the Alteryx server. • Creatively created letters, tables, and reports to support the needs of our internal customers, often under critical time constraints and emergency situations, for example during Covid.• Saved additional time and money by creating outputs that were able to be ingested by internal Bots to further the automation process.• Reporting with Alteryx –  Ensured critical data accuracy through trending reports that kept track of inaccurate data coming into the company via policy applications,  Reduced potential fraud through reports that would identify insurance policies that have had multiple disbursements as well as an address change within the last 90 days, flagging them for review.

Springfield, Massachusetts

• Responsible for identifying incorrect or missing customer data• Work on the monthly Death Master File to identify potential customers who were owed life insurance payouts.• Research customer application files and use Lexis Nexis to verify customer data• Involved in multiple bulk data cleanup projects updating missing Social Security Numbers, Addresses and Beneficiary information within our databases.

Hadley, Massachusetts

• Process Foreign and Domestic cash and security related transactions• Responsible for contacting clients to verify instructions for cash movements• Work hand in hand with internal departments to resolve any issues with a client’s transaction• Responsible for addressing any inquiries from the client operations team in a timely manor

West Springfield, Massachusetts

• Processed billing of health care equipment sales to insurance carriers and customers• Adhered to proper Medicare and Medicaid billing procedures• Assisted with on boarding and training of associates• Documented all processing and procedures accurately and thoroughly • Responsible for monitoring and ordering store inventory• Completed research in response to any inquiries or issues• Handled installation and repair of stair lifts and vehicle lifts• Responsible for adding items to online store, updating the site and processing online orders• Assisted customers with maintenance of wheelchairs, scooters, and walkers

East Longmeadow, Massachusetts

• Responsible for identifying and maintaining the proper materials for a project• Performed electrical installation services, including rough-in wire routing, proper location of boxes, and tracing previously run wiring• Followed safety protocols to ensure safe and correct completion of assignments• Worked with construction and plumbing teams to complete projects

Agawam, Ma

• Provided supervision to team members, including resolving questions and issues with staff members• Prepared food efficiently to adhere to portion control standards and health code standards• Processed payment transactions and accounted for all monetary transactions• Responsible for opening and closing procedures• Assisted with private functions, providing excellent customer service while practicing effective time management

Bachelor Of Science (Bs), Business Administration And Management, General

Associate'S Degree, Business Administration And Management, General