Jonathan Olmstead Email & Phone Number

Redwood City, CA, US

Austin, Texas, US

Austin, Texas, US

Austin, Texas, US

I am responsible for driving Service Operations accountability and improvements for Oracle Cloud Infrastructure. I manage critical OCI customer impacting events to resolution varying in scale from single customer, multiple region to global events. Oracle was one of the first companies to roll out cloud platforms to track COVID-19 drug development and.

Anchorage, AK, US

As IaaS/PaaS Product Owner I was responsible for maximizing business value through delivery of enterprise platforms and infrastructure. I collaborate with numerous business service units delivering internal and external customer services. I was responsible for managing Product Backlog, Product Catalog, User story creation, decomposition of development work.

Anchorage, AK, US

• Owner of the DevOps Delivery Planning
• Scrum Master
• Transition project deliverables into steady state operation support
• Ensure that planning activities occur on schedule
• Automation Pipeline development utilizing Attlassian tools and Chef automation
• Sarbanes Oxley (SOX) compliance and auditing

Anchorage, AK, US

- Provide thoughtful leadership and strategic guidance in all applications and DevOps disciplines- Teach and Implement ITIL methodologies- Vendor Management and Contract Negotiation- Infrastructure and Application Performance monitoring using various automation and APM tools- Level 3 Incident response- Research and Development (Application and.

Lead a team of software developers in the design and construction of automation software solutions using various automation tool and languages. - Provide leadership in developing technical roadmap for infrastructure based automation to meet strategic business goals and customer SLA's- Communicate a clear vision of project objectives, design choices and.

As a member of the Cycle30 Environment Team we are responsible for the overall health and performance of the GCI Kenan billing system ($700+ million revenue) and Cycle30's order to cash infrastructure.- Change and Release Management- Oracle, MSSQL Database Administration- Application and Environment Build, Deployment and TestingSkills- Unix/Linux/Windows.

Incident and Problem Management for NYK. NYK is the tenth largest container transportation and shipping company in the world operating about 776 major ocean vessels, as well as fleets of planes, trains, and trucks. NYK's revenue is about $26 billion, and as a group NYK employs about 55,000 people worldwide.Accomplishments:Through implementation of incident.

Bellevue, Washington, US

Expeditors is a freight forwarder, the company purchases air and ocean cargo space on a volume basis and resells that space to its customers at lower rates than they could obtain directly from the carriers. The company also acts as a customs broker for air and ocean freight shipped by its customers and offers supply chain management services. - Responsible.

Bellevue, Washington, US

Starting with night operations I was responsible for assisting branches globally with nightly backups and data retention. I received my MCSE and progressed into the application support and pc support position, responsible for 1400+ employees. I was certified in Mitel telecommunications and took over telecom and voicemail.

Psychology

Certified Scrum Product Owner, Agile Product Owner

Microsoft Certified Professional, Windows Desktop/Server, Active Directory, Networking, Peripherals

Mitel Certified Professional, Enterprise Telecommunications And Voicemail

Arts And Sciences, Psychology

Itil V3, Foundation And Service Operations

Certified Agile Professional