Jonathan Bowman

Jonathan Bowman Email and Phone Number

Director of User Experience Design @ American Board of Design & Research
Jonathan Bowman's Location
Palo Alto, California, United States, United States
About Jonathan Bowman

With a rich history of leading design teams at industry giants like TiVo and NETGEAR, I have successfully shipped high-quality, consumer-facing software to millions of users worldwide. My approach is rooted in human-centered design and strategic product thinking, which has consistently translated into billions in net new annual revenue for the companies I’ve worked with.I specialize in creating innovative, value-driven products that delight users across diverse domains, including big data, AI, NLP, telecommunications, networking, Wi-Fi, machine learning, healthcare, health insurance, enterprise solutions, government, and consumer streaming video. My cross-industry expertise enables me to navigate complex challenges and deliver impactful solutions that elevate user experiences and drive business growth.As a people-first leader, I am passionate about mentoring, coaching, and building high-performing design teams. I am committed to making a positive impact on the design community, which led me to found the American Board of Design—a pioneering initiative to provide licensing and set standards for designers and UX researchers, ensuring the highest quality and professionalism in the field.I thrive on discovering what motivates my team to tackle big challenges and helping them unlock their potential through inspiration, collaboration, and creativity.Explore my portfolio to see how I've brought this philosophy to life: https://www.jonathanswork.com

Jonathan Bowman's Current Company Details
American Board of Design & Research

American Board Of Design & Research

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Director of User Experience Design
Jonathan Bowman Work Experience Details
  • American Board Of Design & Research
    Director Of User Experience Design
    American Board Of Design & Research Oct 2023 - Present
    San Francisco, California, United States
    Leading a team of ten designers and researchers to develop and refine curricula and matriculation methodologies, transforming complex testing and evaluation processes into intuitive experiences that effectively assess usability and research competencies.Overseeing the creation of key UX deliverables and managing comprehensive documentation. Collaborating with cross-functional teams using agile methodologies to define user stories and drive product decisions.Partnering with developers to ensure the effective and efficient implementation of solutions. Conducting and managing user research, including heuristic evaluations, interviews, and usability testing.Championed initiatives that resulted in securing 4 major partnerships with top-tier colleges for direct license-to-hire contracts and 5 strategic alliances with industry leaders such as Roku, Apple, SAP, and Salesforce.
  • Machinify, Inc.
    Product Designer Leader
    Machinify, Inc. Jul 2020 - Oct 2023
    Palo Alto, California, United States
    Spearheading the design system initiative at Machinify by developing a comprehensive online design system, empowering internal stakeholders to seamlessly understand and implement UX principles within our healthcare-focused products.Led the design of the "AUTH" product, culminating in its successful acquisition for $32 million, underscoring the strategic and financial value of my contributions.Pioneered the design and user experience for the "AUDITS" product, enabling my team to directly contribute to the recovery of over $4 trillion in fraudulent claims for major clients, including Blue Cross Blue Shield and Humana.Driving the end-to-end user experience for innovative products that revolutionize the healthcare industry by enabling Health Insurance companies to efficiently review and verify claims, and Physicians to accurately assess patient records before making critical diagnoses.Partnering with major accounts, including Blue Cross Blue Shield, Humana, HCSC, and Aetna, to deliver tailored design solutions that enhance operational efficiency and improve user satisfaction.Collaborating closely with cross-functional teams, including product management, engineering, and data science, to align design strategies with business goals, resulting in increased adoption and success of our healthcare products.
  • Third Layer
    Director Of User Experience
    Third Layer Aug 2019 - Jul 2020
    San Francisco, California, United States
    Designed and launched a groundbreaking consumer-based genomics product that predicts the onset of psoriasis, empowering users to proactively prepare for preventive treatment. This innovative product demonstrated a significant advancement in personalized healthcare.Led the development of user testing and research methodologies in collaboration with physicians at Stanford Hospital, ensuring the product’s clinical relevance and effectiveness in real-world scenarios.Streamlined patient care processes by documenting and designing an optimized workflow, improving overall efficiency and patient outcomes.Developed and implemented a robust design system integrated with Storybook, enabling seamless collaboration between designers and developers, and ensuring consistency across the product’s user interface.
  • Netgear
    Ux Design Manager
    Netgear Jul 2017 - Aug 2019
    San Jose, California, United States
    Led a team of 5 designers in creating a best-in-class user experience for NETGEAR's WiFi routers, significantly enhancing customer satisfaction and usability.Pioneered the discovery and implementation of AR/MR use cases for router- based troubleshooting, positioning NETGEAR at the forefront of innovative tech solutions in the networking space.Designed and launched the Armor subscription services suite from the ground up, resulting in a staggering increase in subscriptions from 25,000 to 1.9 million within just two weeks, driving substantial new revenue streams.Developed and deployed a self-service design system, providing easily searchable assets and specifications by release, streamlining the design process, and improving cross-functional collaboration.
  • Waterline Data
    Principal Product Designer
    Waterline Data Jul 2016 - Jul 2017
    Mountain View, California, United States
    Designed an innovative facet-based search approach across petabytes of data, significantly improving data exploration and making the data catalog highly valuable due to its ease of use and superior UX.Led product design efforts, established a unified vision, crafted compelling narratives, and mentored teams through design thinking and UI prototyping. Directed design initiatives across the entire product lifecycle, contributing to 14 successful product launches.Directly contributed to the company's acquisition by Hitachi Vantara for $79.5 million, thanks in part to the successful completion of the facet-based search which greatly enhanced the value of the data catalog through its user-friendly and high-quality UX.Successfully delivered products to enterprise clients including Starbucks, McDonald’s, AIG, Kaiser, and Wells Fargo. Managed 1 direct report (researcher).
  • Tivo
    Senior User Experience Designer
    Tivo Oct 2012 - Jul 2016
    San Jose, California, United States
    Designed and delivered 5 new features for the TiVo mobile app for iPhone and iPad, including enhancements such as Thuzz scores, Metacritic ratings, clip creation, and commercial skipping. These features led to an increase in subscriber growth by 1.9 million in the first quarter.Developed a mobile storefront within the TiVo app, generating $14 million in sales within the first year through increased in-app purchases.Created an innovative interface for clipping, storing, and sharing video clips, boosting user engagement and watching time by 33%.Designed and documented a streamlined re-skinning process for mobile and portal experiences. Developed design systems using CSS and a web-based single sign-on repository, which predated Figma and improved team productivity by 78%.
  • Syntactical
    User Experience Designer
    Syntactical Feb 2012 - Sep 2012
    Norfolk, Virginia, United States
    Designed and delivered a business intelligence dashboard for the Chief of Naval Operations, currently used to analyze global day-to-day expenses for the US Navy, contributing to efficient budget management and operational savings.Developed "Finito," a desktop-based app that tracks task completion and calculates a life score, improving productivity tracking for users.Created "Skoop," a mobile aggregator for news, movies, shows, games, and music, driving a 40% increase in user engagement with content.Designed and delivered "DepInsight," a mobile check-in app for PMP meetings on iPad and iPhone, which streamlined meeting logistics and reduced administrative overhead by 25%.Led all aspects of User Experience Design, including rapid prototyping, usability testing, user research, requirements gathering, heuristic and competitive analysis, and navigational flow.Directed art and design for multiple sites, brands, mobile applications, business intelligence dashboards, and process flow diagrams.Contributed to a 30% increase in client satisfaction and a 20% boost in revenue through enhanced design and usability of delivered solutions.SECRET CLEARANCE
  • Cap Gun Media
    User Experience Designer
    Cap Gun Media Jul 2008 - Feb 2012
    Norfolk, Virginia, United States
    Oversaw product design and development across diverse areas, including film production, audio production, software design, and marketing strategy.Spearheaded the design, development, and deployment of Telappathy, a shopping companion app. The app led to a 30% increase in user engagement and a 25% boost in sales conversions through proximity-based notifications and purchase tracking.Coordinated cross-functional teams to integrate mobile application designs with broader marketing and production strategies, resulting in a 20% increase in overall project efficiency and a 15% growth in client satisfaction.SECRET CLEARANCE
  • Us Navy
    Healthcare Practitioner
    Us Navy Feb 2002 - Sep 2011
    Specialized healthcare practitioner for SEAL Delivery Vehicle Team 2, focusing on diving-related injuries, hyperbaric medicine, mental health, and trauma management.Administered critical care and developed advanced medical protocols, contributing to a reduction in treatment costs and downtime by an estimated $5 million annually through improved injury management and preventive care.Played a key role in preserving the operational readiness of Navy SEALs, supporting missions valued at over $100 million by ensuring the health and efficiency of elite personnel.Recognized for exceptional service and dedication, leading to an honorable discharge.SECRET CLEARANCE
  • Gx Planet
    Director/Producer
    Gx Planet Jan 1997 - Dec 1999
    Irvine, California, United States
    Led a team of 15 animators, writers, and production staff in the development of a web-syndicated animated comedy series, driving all aspects of creative direction and media development.Received training in ethnography from top-tier designers and researchers, applying these insights to better understand target audiences and enhance the show's relevance and appeal.Utilized advanced animation software and scripting to produce high-quality television content, resulting in a 40% increase in viewer engagement and a 30% boost in ad revenue.Directed and produced "The Lil' Dude Show," which generated over $2 million in revenue through advertising and syndication, significantly contributing to the company's financial success.

Jonathan Bowman Education Details

Frequently Asked Questions about Jonathan Bowman

What company does Jonathan Bowman work for?

Jonathan Bowman works for American Board Of Design & Research

What is Jonathan Bowman's role at the current company?

Jonathan Bowman's current role is Director of User Experience Design.

What schools did Jonathan Bowman attend?

Jonathan Bowman attended Old Dominion University, Letourneau University.

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