- Established professional relationships with vendors, suppliers, and contractors to increase rapport.- Engaged community members through special events and one-on-one support.- Showcased prospective residents with virtual and in-person tours to highlight features and benefits.- Improved customer relations, networking, and promotional strategies to achieve ambitious sales targets.- Stayed on top of issues arising before, during, and after move-in dates.- Followed up with prospective residents via telephone, email, and in-person, resulting in 100% pre-lease 2 years in a row.

- Coordinated scheduling for all cashier employees to ensure employee satisfaction while maintaining accurate and effective staffing needs.- Collaborated with manager to ensure an end of day safe balancing, maintained cash logs, and all POS transactions.- Maintained and enforced strict and up-to-date cleanliness and capacity policies regarding the COVID-19 outbreak to ensure both employee safety and customer satisfaction.- Applied problem-solving skills to resolve customer inquiries and disputes resulting in customer satisfaction 100% of the time.

- Warmly greeted new and returning customers and developed relationships resulting in customer loyalty.- Mastered POS systems to handle transactions including, credit, cash, and refunds to ensure accurate cash flow.- Provided exceptional customer service that resulted in being awarded employee of the season.- Monitored lockers, bathrooms, and lounging area to ensure a clean and enjoyable environment for customers.

- Meticulously handled POS system transactions including credit, cash, returns, and refunds to ensure accurate cash flow. - Maintained a clean, organized inventory and curated displays of rotating seasonal clothing and accessories.- Anticipated customer needs and provided them with high quality service while upholding brand standards and values to ensure customer satisfaction. - Actively stayed informed about the latest sales offerings and loyalty programs.

Dallas Mayors Summer Intern Program - Aided where needed at any time of day to ensure a successful and productive day.- Exercised extreme attention to detail managing and inputting multiple patient records.- Coordinated with the community director to ensure multiple successful community events.- Exercised extreme caution while accurately checking and completing subsequent payments and- EOB information for multiple multinational insurance agencies.