Customer Experience And Front-End Ops Specialist
CurrentStore support for 18 stores between Monmouth County, Ocean County, and Middlesex County in areas of customer experience, front end operations, online pickup, and file maintenance for Stop and Shop. Drives company metrics programs. Promotes employee engagement and staffing. Leads community involvement by attending various events. Coordinates with the district sales team to maximize the customer shopping experience both instore and online by ensuring weekly merchandising plans are executed and company tools such as Computer Assisted Ordering (CAO)/ Handheld Ordering (HHO) are being followed to boost in stock positions. Completed Dale Carnegie in 2024.