Head Of Development - Co-Op Franchise
CurrentAn original member of the small pioneering team who designed, developed and launched the Co-op franchise business. Co-op franchise is a full-service, closed-loop franchise model, utilising all of Co-op systems, technology and processes to deliver a customer proposition identical to a corporate owned store. I lead the franchise business development team, with responsibility for identifying opportunities and new markets, franchisee recruitment, P&L development and sign off, tender submissions, contract negotiation, executive approval and store design and development. From the signature of the first franchise contract to todays estate of over 50 stores across 17 franchise partners.Creating and developing lasting trusted relationships across a broad range of partners, from corporate operators to investors, universities and 3rd party service providers operating in HE, NHS and MoD, as well as seasoned independent retailers. Understanding each partners motivations and how Co-op franchise can support then in achieving their aims. Developing joint business plans including the development of tailored P&L's to deliver commercially successful franchise stores for the franchisee and for Co-op. Reviewing commercial performance and working to grow partnerships, with the majority of franchisees already multi-site operators with 3 or more stores. Acting with honesty and integrity, an enthusiastic Co-op brand advocate who lives the brand values with a shared belief in "a better way of doing business". A passionate, knowledgeable retail expert with over 25 years food retail development experience.Leading, coaching and supporting a team of 8 business development and store development managers. Managing and fostering extensive connections across the franchise team and across a wide range of Co-op functions in particular finance, property, operations, legal and marketing. Forming productive partnerships with lenders, the bfa and service providers.