Jonathan Pheils Email & Phone Number
@royalmail.com
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Jonathan Pheils is listed as Lead Agile Coach at North Highland, a with 1482 employees, based in London, England, United Kingdom. AeroLeads shows a work email signal at royalmail.com and a matched LinkedIn profile for Jonathan Pheils.
Jonathan Pheils previously worked as All Vehicle Lead Agile Coach at North Highland and Senior Manager - Agile Coach at Royal Mail. Jonathan Pheils holds Msc, Computer Science from University Of Kent.
Email format at North Highland
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About Jonathan Pheils
A Senior Agile Leader with extensive experience in multiple technology-led consultancies, specializing in Transformation, Operational Excellence and Change Management using agile as the North Star. I have a very strong record of delivering agile transformations and high profile deliveries. I have led transformations across a number of industries. I have built departments from scratch, managed portfolios of work and successfully delivered some nationally recognised programmesProven track record of growing and expanding client relationships while delivering high-profile transformation and delivery programmes. With a background in QA and Delivery; quality frameworks, proactive management, dynamic problem solving and risk identification and management are elements I bring to any engagement.10+ years in Leadership (Head of...) Roles 15 Years working with Agile taking on Agile Leader, Agile Coach, Product Owner roles20 Years technology experienceScrum Alliance & SAFe CertifiedExperienced in building & leading Agile departments and teamsExcellent track record of Agile delivery and Agile TransformationVery strong stakeholder management skillsAttendee and speaker at key industry forums
Listed skills include Agile Methodologies, Project Management, Test Management, Test Planning, and 17 others.
Jonathan Pheils's current company
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Jonathan Pheils work experience
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All Vehicle Lead Agile Coach
Leading the Agile Transformation across all Vehicle programmes at Leading Luxury Automotive Manufacturer. Leading a team of 50 Agile Coaches, across a multi billion pound portfolio. Successfully leading & delivering the largest part of one of the biggest Agile Transformations in the UKThe expert in Agile Leadership solving the complex problems that arise from a massive transformation. Running Communities of Practice, Retrospectives, and futurespectives. Building strong relationships with Vehicle Chiefs to create high performing engineering teams. Delivering part of the refocus programme attributed to delivering £1.1Bn in benefits to the client.
Senior Manager - Agile Coach
Accountable for the Agile methodologies used and quality of the Parcels system which processes 2 Billion Parcels per year. A highly complex ecosystem consisting of dozens of suppliers and systems with some of the highest transaction volumes in the UK• Managing a complex portfolio with multiple programmes running in parallel• Enabling Agile transformation by Agile Coaching• Built a department of 20 resources (Perm, Contract & Offshore) working in an Agile way• Delivery of the Covid Collections project, in an exceptional timeframe by using agile methods• Continuous Agile delivery of RMApp • Agile Delivery of, Parcels Collect and multiple Covid fulfilment projects • Running complex system integrations by using KanBan• Creating a multi-disciplinary Agile team, mentoring and training resources• Agile Delivery of joint projects with Amazon and eBay delivering huge revenue uplifts• Delivering a £60 Million project to replace the parcels backbone• Successful Agile Supplier ManagementShaping and delivering IT solutions that enable Royal Mail to deliver 2 billion parcels every year. Forming the bridge between IT and the business, enabling Royal Mail to achieve its vision and strategyDelivering Covid Test Kit Collections, Covid Test Kit Fulfilment, Parcels Collect, Sunday Deliveries using Agile methodologies in 2020-2021Working with Amazon using agile methodologies to deliver the highest value release to Royal Mail in 2019 (Revenue uplift of £111 Million by 2021). Delivered IDV project to very challenging timescales, nominated for a Real IT AwardDelivered largest releases (+£60M) at Royal Mail in 2017 & 2018 described as ‘fantastic’ by the business. Entirely changing the platform that Royal Mail parcel information traverses, enabling notifications and delivery predictions
Lead For Systems Integration And Uat
I was recruited directly into this role having been previously engaged by one of the service providers. I was the Manager of Systems Integration for Smart DCC. Smart Metering was the biggest digital project in the UK. At its peak this programme had more than 1000 people working on it for more than a year, with an estate of 1000 servers across the DCC systems. This was a critical role in this £11 Billion programme. Key Responsibilities • Facilitating collaboration and cooperation across multiple competing parties, chairing collaboration forums with multiple third party supplier organisations.• Using collaborative agile techniques I Led the expert team for the critical change of supplier functionality, succeeding where others had failed• Managing the SI Test Assurance team empowering them to use proactive agile governance• Employing proactive agile techniques to ensure programme governance was rigorously maintained • Building strong collaborative partnerships to manage multiple service providers, ensuring project process and quality• Problem Solving critical programme issues Key achievements: Delivering change of supplier functionality using agile techniquesManaging UAT to enable successful go-live of Release 1.2. by proactive agile governance
Head Of Qa
RDT is an entirely agile company. My role was to shape the Agile Framework, delivery process, skills and practices via Agile Coaching and Product Ownership.Agile Leadership of the QA & System Integration department of the company (15 Staff) Managed Suppliers via agile supplier managementCreated Agile approach to QA, using continuous integrationEnhanced the agile process by including an agile integration phaseContinuously improved the Delivery processSuccessfully delivered multiple high quality releasesImplemented an automated testing framework for the SCRUM delivery methodology
Manager
MANAGER Delivering Agile Transformations, IT programmes, quality assurance programmes.DESIGNS, DEVELOPS and EXECUTES effective agile delivery strategies and proactive agile quality processes tailored to business needs/environments. With excellent results, smoothly implementing successful solutions.VERSITILE successfully performed multiple roles, including delivering agile projects, and transition & transformation management as part of agile transformations.INNOVATIVE in applying extensive knowledge of best practices, in Agile, quality assurance, testing, building teams and implementing Agile processes SPECIALIZED in Agile practices, IT management, IT processes, continuous improvement, proactive (Agile) quality assuranceKey Project: Smart Metering @ Telefonica
Head Of Quality Assurance
I created, then ran the QA Department achieving an early agile transformation. I was the expert in Agile IT processes and Agile governance for the company, transforming from waterfall to Agile. Scrum Mastering the first agile project as part of the team transforming the SDLC to agile. Developing and publishing the agile delivery methodology then using Agile coaching to continue and maintain the agile transformation. P&O Ferries is a 24/7 operation with mission critical IT systems which operates at key UK Ports. Disruption of the critical IT services has major consequences inside and outside the company. In this high paced commercial environment my programmes included, two large off-shore development projects, two mission-critical web sites, and a major legacy replacement programme.We achieved an agile transformation and I Scrum Mastered the first SCRUM project (B2B Website). I also performed agile audits and created and maintained an Agile Methodology including automated tooling support agile delivery.
Testing Manager
Creating then managing the Test Function within the IT Department Leveraging the investment in the test automation framework, and creating a performance test capability using LoadRunnerCreating the over-arching IT Test Strategy Defining and publishing the Defect Management process then ensuring rigorous Defect Management was maintained within Projects using the HPALM tool
Test Team Leader
PayPoint is a leading international provider of convenient payments and value added services to major consumer service organizations.The new terminal project was by far the most important project in PayPoint. It was critical to the success of the entire company, I was the Test Lead. This role involved software, firmware and hardware testing, and liaising with multiple suppliers. For my success on the New Terminal project I was awarded with PayPoint Employee of the Month April 2004 (voted by the company executive).
Colleagues at North Highland
Other employees you can reach at northhighland.com. View company contacts for 1482 employees →
Hafi Imam
Colleague at North HighlandLondon, England, United Kingdom
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WH
Wes Harris
Colleague at North HighlandTallahassee, Florida, United States
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Helen Sharp
Colleague at North HighlandMatthews, North Carolina, United States
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CJ
Callum Johnson (Fca)
Colleague at North HighlandOxford, England, United Kingdom
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JV
Johana Valencia
Colleague at North HighlandBrooklyn, New York, United States
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LB
Lemuel Benta
Colleague at North HighlandSmyrna, Georgia, United States
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Davidson Davidson, Mba
Colleague at North HighlandPortland, Oregon, United States
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Shirley Sulit
Colleague at North HighlandPhilippines
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Divya Reddy B.
Colleague at North HighlandAtlanta Metropolitan Area, United States
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Anthony Shaw
Colleague at North HighlandUnited Kingdom
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Jonathan Pheils education
Msc, Computer Science
Bsc, Biochemistry
Education record
Frequently asked questions about Jonathan Pheils
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What company does Jonathan Pheils work for?
Jonathan Pheils works for North Highland.
What is Jonathan Pheils's role at North Highland?
Jonathan Pheils is listed as Lead Agile Coach at North Highland.
What is Jonathan Pheils's email address?
AeroLeads has found 1 work email signal at @royalmail.com for Jonathan Pheils at North Highland.
Where is Jonathan Pheils based?
Jonathan Pheils is based in London, England, United Kingdom while working with North Highland.
What companies has Jonathan Pheils worked for?
Jonathan Pheils has worked for North Highland, Royal Mail, Smart Dcc, Rdt Limited, and Avanade.
Who are Jonathan Pheils's colleagues at North Highland?
Jonathan Pheils's colleagues at North Highland include Hafi Imam, Wes Harris, Helen Sharp, Callum Johnson (Fca), and Johana Valencia.
How can I contact Jonathan Pheils?
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What schools did Jonathan Pheils attend?
Jonathan Pheils holds Msc, Computer Science from University Of Kent.
What skills is Jonathan Pheils known for?
Jonathan Pheils is listed with skills including Agile Methodologies, Project Management, Test Management, Test Planning, Smart Metering, Testing, Test Automation, and Agile Project Management.
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