As a Lead Delivery Manager, I delivered management and leadership training to entry through mid-level managers using blended learning, in-person, and virtual methods. I also facilitated non-training interventions and collaborated with instructional designers, subject matter experts, and sales managers.Key Responsibilities:Delivered and assessed the effectiveness of training on systems, processes, and sales skills.Facilitated conference presentations, meetings, and team-building activities.Notable Achievement:Improved sales performance month over month through effective training delivery and design work.Audited and enhanced training content to ensure seller understanding and success, leading to better sales performance and increased employee satisfaction.In this role, I honed my skills in training delivery and leadership development, contributing to the organization's success by equipping managers and sales teams with the necessary knowledge and skills. My focus on continuous improvement and collaboration helped drive positive results and foster a culture of growth and development.

As a Project Manager at AT&T's Mid-Markets department, I managed sales training projects to drive revenue growth. Utilizing Asana and Planview Project Place, I collaborated with cross-functional teams, delivering large-scale projects on time and within budget.Key Responsibilities:Managed end-to-end sales training projects for over 3,000 National Business and Public Sector sellers.Developed and implemented comprehensive training strategies for new-to-title and existing sellers.Notable Achievement:Led a project that improved sellers' prospecting and talk track skills, generating over $700,000 in monthly recurring revenue.My experience in telecommunications and project management contributed to the success of AT&T's Mid-Markets department by enhancing sales performance and revenue generation.

-Actively managed and prospected target region to drive revenue growth and acquisition of new businesses in wireline, network and security services.-Consistently hit a monthly quota by generating new business revenue and growing existing accounts within AT&T-Responsible for prospecting, meeting and positioning solutions for new and existing AT&T customers-Built relationships with vendors and internal AT&T partners to expand network and maintain revenue growth

Managed the recruitment, hiring, training and supervision of over 30 employees and schedules new and current employees. Oversaw a calling shift of fifteen employees who are dedicated to raising money for James Madison University from donors that go towards scholarships and other initiatives of the school.

• Attended and actively participated in a semester long class, an eleven-day summer training program and a three-day fall training program• Assisted with the implementation of thirteen, one day orientation programs for 4,500 incoming students and their guests• Developed and demonstrated team leadership, individual responsibility and effective communication skills • Serve as a mentor to First-year students throughout the 2017-2018 calendar year and recruited, hired, trained and supervised 300 First year orientation guides• Demonstrated sensitivity to diversity in incoming students and in the Orientation team• Assisted first-year students in developing academic effectiveness, peer relationships and personal adjustment to JMU through small and large group discussions, individual advisement and positive interactions

Utilized communication skills to connect alumnae, family and friends back to JMU and obtained $31,395 in contributions to various initiatives of the university.

• Research Assistant for Dr. Kenn Barron – Psychology Department, James Madison University• Researched previous tests used within the sports psychology field and coded them with in excel and access files