Jonathan R. Email & Phone Number

Makati City, Philippines

SYSTEMS MANAGER under the INFORMATION SYSTEMS GROUP- Manage company’s critical IT plans to include back-up and disaster recovery, business continuity and emergency response- Measure application, operating system and hardware performance and make recommendations on correcting bottlenecks in systems performance- Define specifications for new servers, workstations, application requirements or any other IT-related requirements - Manage company’s IT ISO procedures and guidelines and ensure adherence to software licensing laws- Supervise, plan, assign and review work of the information systems staff; set job standards and evaluate job performance; provide technical assistance and guidance- Responsible in the Asset Management and IT equipment deployment plan- Maintain and administer the company network including Windows and Exchange servers and ensure 24 x 7 system availability- Ensure efficient system backup and security of proprietary files and information- Carry out cost-effectiveness and return on investment analyses for proposed systems to provide guidance and assistance to the management in making decisions- Meet with decision makers and end users to define, formulate and document business requirements and systems objectives, and identify and resolve business systems concerns- Conduct research and prepare evaluation on hardware and software requirements of the company to justify recommendations and to support purchasing activities.- Provide orientation and training, on-call consulting, advice and technical support to various users regarding specific operational/applications concerns for all modified and new systems- Prepare and proposed annual plan and budget for Information Systems requirementsSystems Manager (Jan2010-Present), Systems Officer (Jul2009 - Dec2009), Systems Supervisor (Jan2008-Jul2009), Systems Administrator II(Oct2003-Dec2007), Systems Administrator I(Jul2003-Oct2003)

Makati City, Philippines

CUSTOMER ENGINEERING SPECIALIST under the PLANNING AND ENGINEERING - Prepare technical evaluation and engineering studies/research, conduct site surveys and implement various projects in relation to PhilWeb’s network and customer engineering- Perform research studies for the exploration of applications of new technology that the company may adopt - Provide second level of technical support to client in critical situations- Provide technical support to end-users

Makati City, Philippines

CSFG ENGINEER under the INTERNET AND MULTIMEDIA SERVICES - Install and commission activities of customer network facilities to ensure compliance to the required limits and parameters set by internationally accepted standard to guarantee the highest operating efficiency of the system- Supervise and inspect the installation, modification, testing and operation of broadband satellite dish and cabling - Conduct preventive maintenance activities of internet backbone, LAN/WAN and remote dial-up circuit facilities of the company- Maintain, configure and administer ISP networking equipment (e.g. routers, switches, hubs and servers)- Maintain and administer Windows 2000 Advance Server, Windows NT 4.0 Server and MS Exchange Server/Client- Implement network management and monitor system for the established network facilities- Implement upgrade of Cisco router IOS and server patches updates- Activation/Deactivation of Services (Direct to Node Access, Bandwidth, Backbone, Broadband and Franchisees/Partners)- Perform proactive testing to regularly check network performance and conduct corrective works if necessary- Configure and troubleshoot Philweb’s Broadband Internet services (Leased Line/Frame Relay and Satellite/VSAT) - Set-up Internet Café for designated site- Computer software and hardware installation, troubleshooting and repair- Serve as an overall project management role on client projects- Provide network consulting for customer and client’s requirements- Responsible in maintaining client relationship by resolving after-sales concerns

Makati City, Philippines

MULTI-MEDIA PLANNING ENGINEER under the TECHNICAL SERVICES DEPARTMENT- Oversee the Internet network requirements and provide advance study for required expansion- Evaluate proposals in relation to the acquisition of various products and network equipment for utilization of Internet infrastructure projects such as Voice over IP, Voice over Frame Relay, Prepaid Card System and Universal Messaging System- Manage schedule and implement activities of upgrading and migrating of VoIP, VoFR, PPCS and Internet system- Prepare engineering studies for the provisions of Voice over Frame Relay, Voice over IP, Prepaid Card System, Voicemail and Internet requirements- Coordinate with different suppliers and distributors requirement on telecommunications equipment and services; evaluate bid proposals and prepare recommendations for the acquisition of equipment- Provide technical support to Marketing and Internet Sales group on new technologies in multimedia application- Prepare business plan and Capital Appropriation Request for the provision of funds for various projects and network requirements

Makati City, Philippines

RATES AND TARIFF ENGINEER under the CORPORATE DEVELOPMENT DEPARTMENT- Gather and analyze technical data e.g. network configuration, diagram and equipment needed for establishing rates and adjustments- Calculate and adjust rates/pricing for all products and services- Meet up with other Carriers requiring company representative- Prepare Cost Manual for the Company- Monitor rates of all services of competitors

Ncr - National Capital Region, Philippines

JUNIOR COMBINATION TECHNICIAN under the TECHNICAL SERVICES DEPARTMENT- Install, maintain and repair Telex Machines, Fax Machines, Telephone System, Computers, Pair Gain system and other multiplexer for Voice and Data Communication and Transmission System- Troubleshoot electronic devices such as CPU’s, power supply & modems- Install terminals and house wirings- Involve in installation, commissioning and maintenance of low and high capacity Microwave Radio Systems