Jonathan Rivera Email & Phone Number

Hamilton, ON, CA

Canada

• At Lifestyle Hearing, we offer the latest hearing aid technology and, through individualized consultations, work with you to determine the best solution for your hearing needs. Our hearing care professionals have.
• Review and troubleshoot daily requests to resolve IT desktop client issues for 70 clinics; 400 users, across Canada, earning 5-star customer review rating.
• Configure and maintain VPN and clinic installations with CISCO Meraki, ESET Antispam, Antivirus (Firewall) and email applications. Manage image deployment for all clinic locations.
• Responsible for on-boarding/off-boarding of all users, working closely with Human Resources, including configuration of new employee work stations, such as hardware, software and peripheral devices.
• Support new infrastructure planning of Ring Central IP Phone System, and deployment, to meet organizational expectations.
• Install software updates and vulnerability patches on Citrix and VMWare servers to prevent possible threats from penetrating networks.

Southborough, MA

• Kaz USA, Inc, a Division of Helen of Troy, has been a world leader in high quality healthcare and Home Environment products for over 80 years. Kaz is the proud global developer and distributor of Vaporizers.
• Provides end-users, local and remote, technical support of desktop and laptop hardware and software. Researches, analyzes, and diagnoses problems with clients systems including PC hardware and software, servers.
• Installs, configures, upgrades, and troubleshoots computer software and hardware, including PC and Mac workstations, servers and peripherals, and network and voice cabling. Assists in managing regularly used servers.
• Creates and maintains user accounts, passwords, groups, mail aliases, and other system and network files.
• Supports, maintains, administers, and troubleshoots network WAN and VPN connectivity.
• Identifies and implements technologies and methods of using existing software to help users work more efficiently.

Greater Boston Area

• http://www.gotopcrepairs.com/
• On Site, Remote Access, Computer Hardware / Software Repair
• Virus / Spyware / Malware Removal
• Hardware Upgrades
• Network Troubleshooting & Repairs
• Windows Operating System Upgrades & Migration to new computer

Greater Boston Area

• In charge of implementing large scale roll out of new financial bank equipment such asOlivetti PR2, Ingenico ISC350, Panini Vision
• Overseeing 60 Sovereign Bank locations in Boston & surrounding area
• Working with bank managers and IT support staff
• Server configuration of new bank equipment
• Assuring teller bank equipment is fully functional & operational
• Properly disposing of old bank equipment per protocol

Joined the Good Technology sales team as part of a recent acquisition of Copiun, Inc.

Marlborough, MA

Copiun provides the first secure mobile collaboration solution with end-to-end data governance. It lets users access, sync and share corporate documents from mobile devices with no VPN connection, firewall re-configurations, or duplicate data stores. Through its unique TrustedShare™ technology, Copiun powers instant mobile worker productivity while.

Acronis' software takes a hard line on security. The company's storage management and disaster recovery products safeguard the computer infrastructures of home offices, as well as small, mid-sized, and large Fortune 500 businesses in the banking, government, health care, manufacturing, retail, and technology markets. Its flagship line, True Image, creates.

• Daily tasks include but not limited to: successful execution & planning goals, operations management, lead source management, residential mortgage loan structuring and underwriting, pipeline management, sales coaching.

-Maintained and formed substantial professional relationships with existing portfolio of customers.-Obtained new clients through cold calling, and the use of warm Internet leads.-Assisted borrowers in acquiring new home loans or refinancing existing home loans for the purpose of achieving the borrowers’ personal goals, and the overall improvement of the.

Education record

Computer Applications