- Monitored costs control and expenses.- Provided weekly and monthly reports to Head Office’s accountants. - Planned, directed and evaluated day to day operations, as well as performed financial tasks and budget management.- Recruited, trained and scheduled head office’s staff and new franchise owners.- Received and distributed mail and marketing material for regional promotions.- Managed parcel inventory, receiving and releasing items using UPS access point tool.- Assisted customer-franchisees relations with their concerns, disputes and claims.- Packed and shipped various items using the UPS guidelines and provided materials (UPS Connect & I Ship systems).- Arranged package pick up/delivery with local and foreign courier companies.- Operated franchises and corporate locations upon special request for various franchisee members and managers.- Represented organization at personnel-related hearings and investigations.- Handled understaffing, terminating employees and administering disciplinary procedures.- Served as company representative at conventions to promote company services and objectives.- Directed regional sales and marketing initiatives that benefited the area and the goals set by Head Office’s standards.

- Provided professional administrative support to the management department.- Managed logistics for upcoming races.- Estimated budget provided.- Updated and managed appointments calendars.- Scheduled team appearances and made travel arrangements. - Assisted with race-related logistics and tasks (Performed effective time management, coordinated strategies with drivers via radio systems).- Conducted in-office research of hotels, restaurants and venues. - Created and edited content for the team's website. - Coordinated publicity and media events. - Wrote documents/press releases for media and all other external contacts. - Organized and led a 14 day staff orientation and training to promote collaboration.- Coordinated work activities of subordinates and staff relating to employment, compensation, labour relations and employee relations. - Resolved employment-related disputes through proactive communication.- Administered compensation, benefits and performance management systems and safety and recreation programs.

- Responsible for the management and inventory of promotional merchandise (giveaways). - In charge of scheduling staff.- Managed public relations.- Assigned task for crew members.- Supervised Ford Racing's hospitality and suites during race weekend events.- Created documents for costs reports and protocol presentations.- Served as the primary point of contact for incoming media calls, including requests for meetings and interviews with company executives and experts.- Provided feedback to all departments on brand consistency in outbound communications. - Drafted post-event evaluations, compiled results and recommended changes for future events. - Oversaw and adhered to the communications department budget.