Jonathan Rivera Email & Phone Number

New York, United States

• Perform customer installation, maintenance, and service calls promptly and effectively
• Service electromechanical equipment like ATMs and self-checkout systems within an assigned territory
• Perform maintenance repair and system overhauls
• Manage everything from network faults and traffic, to configuration, security, and remote system access

New York, United States

• Set up and configure computers and peripherals based on the scope of work.
• On-site accurate diagnosis of the problem with a malfunctioning PC, Mac, laptop, printer or other peripheral.
• Respond to support requests and assist in troubleshooting any problems that arise.
• Timely submission of complete and accurate paperwork [electronic] (time sheets, expense reports,updates, etc.).

Manhattan, New York, United States

Ensured team met daily goals by using and processing order requests via FreshDirect

Greater New York City Area

• Greeted guests and employees in a friendly and cheerful manner.
• Processed and screened all persons requesting access as well as denying access if applicable.
• Assisted Maintenance Supervisor/Property Manager by performing assigned maintenance tasks in a timely manner.
• Responsible for general building maintenance including: Floor care, vacuuming, window upkeep, and over aesthetics of the main floor lobby.

New York, United States

• Maintained accurate hourly reports throughout the business day of usage and reported damages.
• Ensured proper maintenance of station, docks, bikes, and equipment at several high use CITI Bikelocations throughout Manhattan.
• Conducted proper opening protocols of each station in the morning by unlocking and unloading bikes, as necessary.

Monitored and regulated up to 350 patrons and employees, confirming compliance with all security regulations.