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@trendsource.com
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Jonathan Ruppert is listed as Quality Assurance/Quality Control – Tek Systems/Horne LLP. based in St George, Utah, United States. AeroLeads shows a work email signal at trendsource.com and a matched LinkedIn profile for Jonathan Ruppert.
Jonathan Ruppert previously worked as Quality Assurance Quality Control at Teksystems and Fact Finding Agent – California UI Project – Maximus Inc. at Maximus. Jonathan Ruppert holds Bachelor Of Arts - Ba, Journalism, 3.2 from The University Of Kansas.
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AeroLeads found 1 current-domain work email signal for Jonathan Ruppert. Compare company email patterns before reaching out.
Jonathan Ruppert is a Quality Assurance/Quality Control – Tek Systems/Horne LLP..
Listed skills include Customer Experience, Service Level Agreements, Customer Satisfaction, Troubleshooting, and 8 others.
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California, United States
Reviewed cases for rental assistance payments for participating tenants and landlords. Reached out to request additional documentation for outstanding issues on denied cases. Provided detailed case review notes for client review.
Remote
Researched wage data for claimants and employers for the state of California. Conducted phone interviews with claimants and employers to determine accurate wage information. Documented relevant issues for government agency review in false statement and wage cases. Assisted in training and overseeing coworkers.
San Diego, California, United States
- Reviewed and Edited daily Secret Shopper reports for spelling, grammar and style for TrendSource's clients.- Noted errors in Program Training manuals and provided feedback to analyst team.- Supported analyst team with special projects.
Rancho Cucamonga, Ca
- Collaborated with clients to create bi-weekly Press Releases.- Provided detailed response documents to Requests for Proposals from potential clients.- Managed monthly legal webinars for HR professionals.- Proofed hardware and software release documents for QA and Support teams.
Irvine, Ca
- Created comprehensive guides for Deployment and Quality Assurance detailing the process for deploying and troubleshooting all point-of-sale gateways, software and terminals.- Improved customer experience by maintaining and exceeding Service Level Agreements (SLAs) for merchant onboarding for three consecutive quarters.- Optimized merchant processing volumes by assisting merchants with programming, training and updating their point-of-sale terminals, including follow up as needed. - Facilitated company-wide growth by educating other departments with deployment related issues.
El Segundo, Ca
- Excelled in all facets of a metrics-driven environment, exceeding expected handle times while providing excellent customer support. - Created templates for all possible responses provided by live chat and email ticketing systems. - Provided quality customer assistance for account management and technical support issues.
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Jonathan Ruppert is listed as Quality Assurance/Quality Control – Tek Systems/Horne LLP..
AeroLeads has found 1 work email signal at @trendsource.com for Jonathan Ruppert.
Jonathan Ruppert is based in St George, Utah, United States.
Jonathan Ruppert has worked for Teksystems, Maximus, Trendsource, Inc., Novatime Technology, Inc, and Paysafe Group.
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Jonathan Ruppert holds Bachelor Of Arts - Ba, Journalism, 3.2 from The University Of Kansas.
Jonathan Ruppert is listed with skills including Customer Experience, Service Level Agreements, Customer Satisfaction, Troubleshooting, Inventory Management, Driving Results, Inventory Control, and Customer Service.
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