Systems Engineer Ii
Current* Architected and implemented Microsoft 365 solutions, including Exchange Online, SharePoint Online, and Teams, improving collaboration and communication across departments.* Managed and maintained Hyper-V virtualization environments, optimizing system performance and resource allocation.* Developed and enforced data security plans, safeguarding city technology assets through proactive risk assessments and mitigation strategies.* Administered network monitoring and management using an RMM solution, maintaining network stability and enabling rapid issue resolution.* Configured and maintained Intune for mobile device management, enhancing security and compliance for all city-owned devices.* Designed and implemented system architectures, overseeing installation, configurations, and testing for seamless integration and operation.* Led disaster recovery planning, conducting regular testing and exercises to support business continuity.* Integrated and maintained door access control systems and security cameras, strengthening infrastructure security.* Provided Tier 2 technical support, troubleshooting hardware and software issues, and training employees on new systems and software.* Managed antivirus policies, keeping systems protected from cyber threats.* Coordinated with third-party vendors for telecommunications services, network hardware, and software maintenance, minimizing downtime.
