Jonathan Sanchez Email & Phone Number

Greater Atlanta Area

- Aided servers in the prompt delivery and removal of food and beverage items.- Provided exceptional hospitality to guests and coworkers.- Provided guests with water, coffee/tea, and condiment services throughout the meal.- Bus (cleaned) used and unneeded dishes and glassware from tables to the galley.- Set up and broke down dining room, and service.

Alpharetta, Georgia

• Answered approximately 100-200 inbound inquiry calls per day on several different insurance claims. Incoming calls were answered with a courteous greeting, (inbound calls were answered within five seconds with an.
• Inbound calls included English and Spanish injured workers and other caller types such as medical providers, attorneys, lien claimants, interpreters, transportation specialists, insured’s, etc. that had queries on.
• Customers’ queries varied from claim status (indemnity payment status for injured individuals),transportation or medical authorization requests, medical bill status and reconsideration requests.
• Additional tasks included, listening, retrieving and returning Spanish voice messages from the Spanish mailbox within 24 hours once a week with a rotation of every two weeks; executed, printed and mailed.
• Interpreted/Translated Spanish calls between third party claimants and internal adjusters, both vocally and in written form.
• Ordered and retrieved policy requests for workers compensation and property & casualty claims.

Spanish/English Legal Interpretation And Translation

Completed the 16 hour State of Georgia Commission on Interpreters Orientation Workshop held at the State Bar of Georgia.

Spanish/English Legal Interpretation And Translation, Certificate Program

Completed the 36 hour UGA Spanish/English Legal Interpreter Certificate Program.

Education record

Education record