Jonathan Smith is a Retail Executive with extensive international experience. His career has been built within a retail operations portfolio and in the last ten years Jonathan has embarked on broadening his knowledge by focusing on consulting in turnaround and transformation projects in various international markets. In 2020, he moved to New Zealand to operate as part of the first multi brand retailer in the world, The Warehouse Group, to restructure their operating model to be fully Agile. Jonathan’s passion is for creating high performing retail operations and sales teams. His growth mindset drives his teams to be customer adaptive, cost efficient and agile in their approach. His consulting has been focused on supporting business to develop their retail operating model creating continuous improvement, cost out efficient operations underpinned with leadership focused cultural shifts. In the Warehouse Group and Marks and Spencer, he thrived in leading retail teams of several thousand employees across diverse multi-cultural international landscapes. His highly engaging leadership style inspires his teams with purpose underpinned with high integrity. This empowering approach shifts his teams mission to deliver to clearly defined strategies focused by authentic values creating strong business KPI results aside individual and team development.