Jonathan Spriggs Email & Phone Number

United States

Promoted to Market Manager of one of the 8 largest T - Mobile dealers in the country. Directly responsible for 5 million in annual revenueHired 120+ new store employees and promoted 19 to assistant store managers and 8 to store managers.Increased revenue by 18% YoY Improved KPI's to top 10% nationally out of 5300 doors.

Mishawaka IN

Drives sales in assigned areaDrives the financial performance of assigned areaEnsures compliance with Company policies and proceduresModels, enforces, and provides direction and guidance to hourly Associates on proper Customer service approaches and techniques to ensure Customer needs, complaints, and issues are successfully resolved within Company.

Mishawka Indiana

• Interviewed, hired and help facilitate training of all new employees.
• Achieved top 10% retail location within a company of 2200 doors in all metrics tracked
• Developed a new retail sales process for customer interactions that was rolled out in a multi-state region. Increasing sales by over 30% with in first month
• Coached and Developed a team of 12 to obtain monthly sales quotas, while delivering operational excellence consistently.

Anahiem, California

• Tasked with the opening of a new retail location after 4 months with the company
• Within 4 months of opening obtained 200% to goal for FY sales goal, including 300% to goal for FY commercial sales
• Lead the process of building out a new retail location from internal design and layout, to set-up to forecasting budget ans sales forecast.

Orange County, California Area

• Developed team of 12 store managers to achieve financial plans, sales goals and customer service objectives, set by myself.
• Conducted store manager’s performance and appraisals – Evaluated store managers and provided feedback and development opportunities to increase retention of store/sales Managers.
• Trained store managers in techniques to increase sales and output.
• Assisted/motivated staff dealing with difficulties and problems.
• Over saw a group of 12 C-Stores, with annual revenue of $14M.
• Created financial, and sales plans for each location.