Jonathan Stephens Email & Phone Number

Houston, Texas, United States

-Developing a comprehensive toolkit to streamline the onboarding process for new distributor partnerships, enhancing efficiency and consistency in account setup.-Collaborating cross-functionally with product, sales, and operations teams to gather essential resources on equipment, pricing, and training protocols for new distributors.-Analyzing current distributor setup processes to identify and address pain points, resulting in a more scalable and user-friendly onboarding approach.-Engaging in Sherwin Williams' leadership development program, gaining in-depth knowledge of the industrial wood coatings industry and preparing to assume a client-focused Account Manager role.

Lafayette, Indiana, United States

• Proficiently used web-based software to manage and confirm 150+ inbound and outbound appointments for senior consultants.• Demonstrated exceptional client-focused interactions and innovative approaches to engage prospects and general leads.• Provided essential support to sales consultants, identifying new tech opportunities, and monitored progress of call logs/records.

Dallas, Texas, United States

Area Manager • Utilized load optimization software and algorithms to create efficient loading plans, maximizing container fill rates and reducing transportation costs.• Fostered a collaborative and high-performing culture through successful management of a large-scale workforce.• Enhanced workflow and reduced delivery time through implementation of innovative process improvements.• Generated significant cost savings and improved performance metrics through creation of productivity strategies

• Employed the Zebra handheld computers to locate 1,000+ merchandise items ensuring their placement in designated areas. • Achieved high levels of customer satisfaction through efficient resolution of customer complaints and issues.• Utilized negotiation skills to ensure price matching and provided value to maximize customer experiences

West Lafayette, Indiana, United States

Delegated 40+ employees on how to provide exceptional customer serviceAssessed shopping environment at multiple locations to meet sustaining behavior at store levelInterviewed 8-10 individuals for potential positions at the store locationConveyed project status weekly in management meetings

Sales Associate• Generated $20,000+ in total sales through the promotion of industrial and house paint.• Resolved customer needs through delegation on paint colors and assessment of project needs.• Reorganized the paint in the stores as well as accurately mixed paint for contractor use.

Crown Point, Indiana, United States

Internship Purpose Marketing Promoter • Developed the brand of the Jana Caudill Team through the management of their social media account.• Increased user interaction through the analysis of customer data and the creation of tailored promotions. • Utilized the graphic design tool Canva to create visually appealing and compelling flyers targeting new and current customers.

Bachelor Of Science - Bs, Marketing, Sophmore

Activities and Societies: Purdue Marketing AssociationBusiness Opportunity Program (BOP) Selected high schooler to receive access.

Academic Honors Diploma, Senior

Activities and Societies: Ran track my sophomore year-senior year As well as cross country my senior yearGiven Sum Cum Laude for my 3.8+ GPA