Created a profitable online TEFL certification institute that provides accessible learning opportunities and returns consistent profits. Established business operations, responsible for daily operations, strategic planning, and performance monitoring. - Oversaw the creation and functionality of the website, evaluated and managed website performance, developed, maintained and updated content.- Established and managed annual budgets of £100,000 and monitored daily financial reports to reduce costs, increase revenue and support sustainability objectives.- Identified opportunities for new projects and partnerships to increase revenue and profitability by 300% in 2020-2021 and raised and increased working capital throughout.- Developed and implemented policies and standard operating procedures (SOPs) for continuous improvement, recruited, trained, supervised and mentored team of 5 staff in business protocols.

Established and managed vertically integrated end-to-end recruitment, training, and support programs for a leading educational HR outsourcing provider. Designed systems and developed products to expand market position. - Developed packages for corporate customers to fill specific needs. Cooperated with 35 schools serving over 40,000 students to fill 200+ contracts annually.- Created and implemented marketing and digital sales strategy, sales training, sales targets and monitored performance with cloud-based sales management system.- Streamlined staff recruitment, onboarding, training, support, and international transition processes leading to increases in retention, performance standards, organisational stability and customer satisfaction to meet market demand. - Developed creative solutions, systems and new products to optimise business, expanding revenue and market share by 85%. - Developed highly effective, targeted marketing strategy to partner with 15 recruiting agencies in 7 countries to increase the supply of qualified staff by 300% fuelling growth in contracts and sales across China. - Monitored business metrics including performance and quality standards, customer care, growth rate, and lead response to communicate effectively the organizations progress toward long- and short-term goals.

Served as President of Wuhan Baiji Rugby Club and Men's Team Capitan. Responsible for controlling club management, leadership, and finance. Steered club through 2020-2022 lockdowns and its affects. More than doubled revenue and tripled capital reserves. - Provided steadfast leadership during 2020-2022 lockdowns, evacuations, restrictions, border closures, and aftereffects. - Expanded club finances through new and more significant on-going sponsorship agreements - Tsingtao Brewing China. - Re-established and grew junior and youth coaching programs to 100+ regular members, expanded coaching staff, restructured coaching pay, established long-term facilities agreements, built fantastic community trust and engagement. - Created regular youth and adult intra-city rugby competition of +300 participants – Wuhan Cup. Hosted multiple rounds of China Club rugby competition - China Sino10s. Responsible management of competition and tournament hosting. - Captained Wuhan Baiji Mens team to best result in club’s history – overcame most difficult challenge in 10-year history.

Executed over 50 events from 3-1,000+ guests, with budgets of $500 - $100,000 including executive meetings, tradeshows, hospitality events, live entertainment & professional sports matches. - Effectively communicated and collaborated with customers and event teams to implement personalised event drafts to ensure understanding of event as and maintain customer satisfaction through excellent service and attention to detail. - Managed service staff of 55+, introduced onboarding and training programs, surpassing established team sale targets and employee retention goals.- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions. Created reports detailing cost, deliveries and usage, placed orders based on established needs and special circumstances.