Jonathan Tracy Email & Phone Number

Boise, Idaho, Us

Boise, Idaho, Us

I lead pricing operations covering all retail vehicles. My team is responsible for daily pricing of new inventory as well as regular adjustments. My team partners with our data science teams to build pricing and inventory control models as well as our buyers to drive optimal inventory mix.

Dallas-Fort Worth, Texas, Us

Led a team of 10 analysts and 1 team lead responsible for demand forecasting and inventory control for American Airlines flights to and from the southeastern United States. The annual ticketed revenue contribution of these markets is approximately 4.5 billion dollars per year.As part of the Yield Management leadership team during the American Airlines and US Airways merger, made major contributions in designing the tools, reporting, business process, and culture of the new organization.Was primarily responsible for the education and development of analysts, averaging 3-5 new analysts per year. Members of my team have achieved promotions to manager and team lead positions, as well as senior analyst positions both within Revenue Management as well as in Sales, Sales Planning and Analysis, Cobranding, Distribution, AA Cargo, and Network Planning. My analysts have also moved laterally to fill key gaps on other teams in Yield Management and Pricing.In conjunction with the other domestic YM and pricing managers and directors, determined system-level fare blackout dates and peak day surcharges.

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Led a team of senior analysts responsible for research into large process improvements in revenue management and maintenance of crucial current programs.Created and lead the implementation of Willingness-to-Pay, a statistical process to uncover the highest probable price level a customer would have paid for their their ticket, with an estimated value of $50-100 million annually. One patent has been awarded with two others pending based on this project.Major team responsibilities were administering PROS, the revenue management forecast and optimization system, Airprice, the fare management system, and the MARS overbooking program.Other team responsibilities included the creation and maintenance of various stand-alone systems that determine frequent flyer seat availability, the optimal compensation for passengers voluntarily denied boarding, and programs to alleviate day-of-departure denied boarding situations.

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Prior to promotion to manager, led my peers of Operations Research senior analysts. The team had responsibility for the administration and support of all revenue management software, including PROS, Airprice, the MARS overbooking program, frequent flyer seat availability, setting compensation for passengers voluntarily denied boarding, and programs to alleviate day-of-departure denied boarding situations.Began the Willingness-to-Pay program outlined above.

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Administrator for the PROS revenue management forecasting and optimization system, which forecasts demand for the entire US Airways network, consisting of 3000 flights per day.Part of the team that developed MARS, the US Airways proprietary overbooking system, which was credited with $13 million in annual cost savings. My role was in the valuation of denied boarding costs, a major input into the program.Researched the impact of varying voucher amounts on the rate of volunteers to involuntarily denied boarding passengers.Responsible for training the theory of forecasting and optimization to yield management, consisting of 5 managers and 40 analysts. Classes included both new employees and recurring education.Researched the effectiveness of an airport kiosk-based program that solicited volunteers to avoid involuntary denied boardings of passengers.

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Mentored a team of revenue management analysts responsible for the revenue performance of international flights.Developed team strategies in response to global macroeconomic events.Presented booking and revenue metrics at weekly interdepartmental meetings.Managed the startup of GIG, which was US Airways first market in South America. This included creating a new group fare-quoting process.Reviewed and modified team-wide business processes to more efficiently manage workflow.Prepared ad hoc analysis to support manager- and director-led initiatives.

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Forecasted passenger demand for a segment of domestic and international flights.Participated in rigorous analysis of significant traffic drivers.Responsible for updating key reports, and led projects to create new reporting tools and business processes.Worked closely with other areas of Revenue Management and external departments such as Sales, Planning, and Marketing to optimize revenue.

27 Credits Of Graduate Economics, Economics

Bachelor Of Arts - Ba, Double Major In Philosophy And Political Science