Jonathan W. Email & Phone Number

Naples, Fl, Us

Marco Island, Florida

A Distinctly Different fully licensed and insured Landscaping Service and Contractor.Fine detail oriented service

Marco Island Florida

Rank 4 to 2 in under 1 year on Trip Advisor of 12 properties on Marco IslandImplemented maintenance programs to property and improved asthetics and overall maintenance of property with results shown in increased satifisfaction on survey scores and from verbal guest and team member feedbackOperated hotel with absence of Hotel Advisor and successfully increased guest satisfaction with limited input from management team.Consistently below budget month over month.Acted as Front Office Manager, Sales Manager, and General Manager, thus dramatically decreasing labor expensesBuilt a team with high output and limited resources with a positive return in overallGuest satisfaction.Worked with a diverse and unique management team.Consulted with condo owners daily and was a member of the hotel and condo advisory teams.Increase AAA score from prior years along with consistenct receipt of excellency awards fromTrip advisor, Hotels.com, Expedia, etc.Assisted with latter stage of full hotel room renovation of 93 large suites and was instrumental in delivery and install of hard goods.Increased team moral and ethic through frequent meetings, team building activities and involvement of key departments such as F&B.Implemented energy saving techniques, such as night lights in all rooms. Key player and member of task force that oversaw the operation prior, during and after hurricane Irma. Restored hotel to former glory though countless hours of input. Assisted in organizing and enabling fluidity of departments through effective communication, team building, and accountability. Assisted Social Media Manager in decisions and in providing the correct tools for success. Said Manager grew exponentially and successfully putting MBOR on the global map at an astronomical pace.Worked closely with Hskping Director and improved cleanliness scores. Watched said Director grow and gain the respect of their teamwhile they conducted meetings never done before in 15 years.

Marco Island, Florida

Naples, Fl

• Delivery of a personalized sales process to ensure a refreshing and luxurious experience for the client• Consistent and frequent client follow up to ensure complete satisfaction after the sale• Persistent negotiation with CEOs and CFOs of fortune 500 companies and Billion dollar clientele• Diligent self-betterment through sales techniques, product training and personal goal setting• 1 of 3 www.dealerrater.com certified sales consultants in the state of Florida• 992 of 1000 average Medallia survey scores• Integral part of 'Best of the Best' with the dealership being in the top 5% of 365 stores nationwide. Voted by the consumer.• Work close with Marketing Executive to prospect self and business within the community, resulting in positive feedback and sold prospects.

Hilton Marco Island Beach Resort And Spa. Marco Island, Fl

• Dramatically reduced labor costs and increased productivity over a three-month window and continuously thereafter• Managed 70 culturally diverse employees.• Improved budget.• Built successful and solid communications with other department heads to increase operation efficiency.• Recruited several successful department players.• Increased revenue by implementing energy saving techniques.• Member of the Safety Committee: sought out potential hazardous situations by drawing up risk and responsibility assessments and training schedules.• Manager of the quarter 2009 and department of the quarter 4th 2008, 3rd 2009, 1st 2010.• Short listed for Pride of Collier Tourism and Hospitality award 2009

Management, Business Administration And Management, General

Business And Tourism Management, Business Administration, Management And Operations, Honors