Jonathan Walker Email & Phone Number

Austin, Texas Area

Monitoring, maintaining, and reconciling all the various general ledger accounts, ensuring outstanding items were addressed in a timely and precise manner.Met or exceed all my individual goals for customer satisfaction. Provided remarkable customer service through all client interactions, such as, opening new accounts, telephone answering, safe deposit access, etc.Responsible for developing an in-depth knowledge of consumer products and services, while referring loans and deposit products to consumer and small business customers and prospects.

Austin, Texas Metropolitan Area

Responsible for keeping a high-volume location focused on meeting all branch goals in a timely manner.Analyze consumer needs leveraging product and promotional knowledge to help identify sources of growth.Developed programs to promote BBVA’s expanding self-service options to develop more centralized consumer focused relationships, through multiple platforms.Maintained one on one coaching relationships with my associates to ensure they were able to succeed and grow professionally within the company.