Jonathan Walker Email & Phone Number

Houston, TX

Acting as branch liason for credit union departments such as insurance, wealth advising, and lending, and mortgage. Supervising training of new employees. Managing appointments in appointment scheduling system.All other duties associated with senior member service specialist.

Houston, TX

Assisting members with basic transactions at teller line. Assisting members with processing loan applications and opening new memberships on the banking side.Reviewing and filing safe deposit Opening and closing safe deposit boxes at branch. Notarizing documents for members. Assisting employees with questions concerning procedures and guidelines.

Austin, TX

Reviewed branch summary reports daily for compliance purposes in a timely manner.Notarized documents for members.Managed appointments in appointment scheduling system.Created monthly work schedules for branch employees.Supervised team members at branch.Trained new employees at branch.Managed and opened safe deposit boxes at branch.

Austin, TX

Opened branch at the beginning of the day.Established new memberships and accounts.Assisted the credit union's call center during peak times.Handled credit union members' concerns and complaints.Handled lobby coordinator duties.Ordered and managed cash reserves for branch.

Austin, TX

Conducted deposits, withdrawals, and loan payments.Handled general account inquiries.Cleaned branch and stocked supplies as needed.Educated credit union members on financial products and services.Sold and exceeded required minimum of 10 financial products per month.

Austin, TX

I supervised a team of 10 employees which were responsible for creating court document packets for Travis County Court and 183A Toll Road Authority. I also created packets myself and audited packets created by the employees. I prepared batches of court packets for notarization and pickup for Travis County Courthouse.

Austin, TX

I worked in the call center for the 183A Toll Road Authority account at Navient. I handled phone calls with toll road customers. I would answer customer concerns and complaints and would conduct bill payments as well as educating customers on toll road matters. I complied with phone etiquette and company standards while handling these duties.

Austin, TX

I supervised more than 20 employees for a scanning project for the The Department of Family and Protective Services. I was tasked with maximizing production output to reach target scans and also conducted random image quality checks. I also interviewed and hired new employees when needed and submitted bi-weekly payroll hours.

Austin, TX

I supervised two document scanning production clerks at The Department of Family and Protective Services. I was tasked with meeting and exceeding target scans as well as checking image quality.

Austin, TX

I managed a fleet of 250 copiers for the Leander ISD account. I tracked copier usage and completed monthly billing statements for the account. I also addressed copier problems and called for copier technician service when needed. I also supervised the install of new copiers in the fleet.

Austin, TX

I traveled to Ricoh client sites in the surrounding Austin, TX area to provide support. This support included mail, office, copier fleet, hospitality, and document production services.

Austin, TX

I supervised a team of 40 employees which included frontline staff and cooks. I checked food quality daily and conducted random mock health inspections. I supported the general manager and operator by interviewing and hiring employees as well as processing necessary employee paperwork. I also supervised the training of employees as well as creating weekly.

Austin, TX

I ran a cash register in the drive thru and front counter areas. I served food and delivered customer service around the restaurant. I cleaned the restrooms and lobby as well as stocking supplies as needed.

Bachelor Of Arts - Ba, English Language And Literature, General

Education record

Education record