Jonathan Wandke Email & Phone Number

Acton, Massachusetts, Us

San Diego, Ca, Us

Coordinate with geographically dispersed internal technical teams (IT-OPS, Product Architecture, QA, SW dev), external customers, and contracted developers and UX designers to define and transform project requirements into use cases, design flows, and working software. Drive and ensure progress. Website, mobile app, IVR.Document traceability from requirements through use case, design, development, testing, and delivery.Test internal APIs against use cases, and highlight project-specific defects and gaps.SAFe agile certified.

London, Gb

Lead team of world class technical support for client-server, network, and desktop applications. Manager for local and de-centralized support teams and operational personnel. White-glove telephone support for operations, support, pre-sales.Product Owner/Scrum Master for 5+ years. Eliminate barriers and make projects succeed. Share priorities, requirements, interests, and risks among stakeholders, business owners, and technical implementers. Track and drive progress, reduce risks, improve products and processes. Product management, user analysis, product design and usability, agile project management, scrum master, functional testing, sales engineer, operations, customer satisfaction, and web programming for FDA cleared medical device. Create proofs of concept, act as “voice of the customer”, ensure customer satisfaction. Translate our business needs to contracted UX designers.Work with business teams (locally, nationally, internationally) to identify marketing opportunities. Advisor to global HR Agile transformation effort.

Framingham, Ma, Us

Lead programmer maintaining SAFE, a system to help ensure nuclear power plants will shut down safely during fire or other emergencies. Analysis, programming, verification, regulatory compliance, documentation.Technical project lead for project to guarantee safe shut down of nuclear power plants if there is no electrical power available. Worked closely with nuclear engineers to define business goals, constraints, and translate into easy to use software. Completed project under-budget.

Los Angeles, Ca, Us

Develop and implement security and compliance solutions for client companies. Define and deliver on requirements, scope, definition, timelines, cost, milestones.Create policies and program security checks using SecurityExpressions software, VBScript, perl, and Unix scripting. Partner with vendors and potential customers to introduce and POC enterprise system management tools. I was a featured speaker representing Symantec on a Compliance Panel at New England ISSA meeting, July 2008Altiris Authorized Instructor for Workflow and SecurityExpressions courses. Taught a course in SecurityExpressions Configuration and Administration, and received outstanding feedback from students.Entrepreneurial three-person company.

Durham, North Carolina, Us

Ensure accurate and timely outcomes of multimillion dollar projects. Provide support and operational maintenance, to North America and worldwide users, of many software applications, including Oracle Clinical, Teleform Imaging, TMS, RDC, EDC. Also many internally developed applications and tools, requiring effective support knowledge in Oracle, SQLServer, pl/sql, Visual Basic, SAS, VB/ASP, C, Windows, etc. End-user and in-house support and IT maintenance for clinical data applications.Work with many different business and technical teams in IT and Clinical Data Management to improve processes and communication and get business and technical projects done with high quality and total PHI compliance.Responsible for setting up, maintaining, and troubleshooting imaging projects used by cross functional data teams worldwide (North America, Europe, South Africa).Travel to France, learn technology and processes, introduce to groups in North America, and liase between the French development group and the NA end users.Follow formal SDLC processes and use GCP for system validation to 21CFR pt11, HIPAA, and other regulatory compliance.

Philadelphia, Pa, Us

Bakersfield, California, Us

Master Of Business Administration - Mba, Business Administration And Management, Entrepreneurship

Bachelor Of Science - Bs, Computer Science

Bachelor Of Arts - Ba, English - Writing